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Skills

  • Defensive Driving
  • Cold weather and adverse condition driving
  • Team collaboration
  • Efficient unloading and loading supervision
  • Relationship development
  • Fuel efficiency optimization
  • Organization
  • Cargo inventory verification
  • Budgets
  • Driver attendance management

Work Experiences

  • Awarded Top Performer by management for outstanding levels of driver safety and customer satisfaction in 2015.
  • Contacted Professional Tractor Trailer Driver to report initiative and method incidents and figure out the best way to resolve them.
  • Awarded Top Performer by management.
  • Avoided 10 fines due to paperwork errors.
  • Achieved a 36% client retention rate.
  • Assessed all vehicles in the fleet, identifying those that needed immediate repair and minor maintenance every the past year.
  • Achieved perfect attendance record.
  • Achieved Employee of the Year for DOT compliance.
  • Completed refresher courses on HAZMAT handling.
  • Maintained a clean, neat appearance in order to maintain a professional company image throughout each shift.

Summaries

  • Adapted to last-minute changes and route challenges.
  • Customer service, communication, and prioritization skills are all important.
  • Defensive driving techniques have been taught to me.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional with a strong focus on budget management.
  • Certified in the use of procedure and process machinery.
  • Professional Tractor Trailer Driver with 9+ years of experience in transportation and exceptional route planning skills.
  • Adapted responsively to route changes.
  • Achieved a flawless DOT compliance record.
  • Achieved a 76% reduction in damages.

Accomplishments

  • Documented and resolved standard which led to system.
  • Implemented vehicle monitoring system for better fuel consumption, reducing fuel costs by $3 on a monthly basis.
  • Facilitated transport of oversized loads in collaboration with pilot car services, adhering to all state-by-state regulations.
  • Managed HAZMAT materials delivery in compliance with federal regulations, ensuring a flawless track record of safety.
  • Resolved product issue through consumer testing.
  • Recognized for achieving a flawless service record with no hours-of-service (HOS) violations over a span of 14 years.
  • Provided hands-on guidance to new drivers, improving their understanding of DOT regulations and reducing compliance errors by 36%.
  • Developed detailed trip plans and coordinated with dispatch, reducing travel delays by 51%.
  • Collaborated closely with dispatchers to seamlessly adjust routes, saving 40% on travel time during inclement weather.
  • Provided real-time updates to customers, increasing satisfaction ratings by 66% due to timely communication.

Affiliations

  • Accredited Road Transport Management (ARTM) Certification 2024
  • Transport Women Australia Ltd (TWAL)
  • Associate Member of the International Road Transport Union (IRU) 2021
  • Rotary International
  • American Marketing Association
  • Transportation Intermediaries Association (TIA)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Commercial Vehicle Safety Alliance (CVSA)

Certifications

  • Defensive Driving Certification Washington
  • SHRM Certified Professional (SHRM-CP)
  • Accident Prevention Course Completion Certificate
  • Brake Inspector Certification (FMCSA)
  • Basic First Aid and DOT Wildlife Safety Certification
  • Salesforce
  • Certified Public Accountant (CPA)
  • Tanker Endorsement (N) Certification
  • Fuel Efficiency Management Training Certificate
  • Forklift Train-the-Trainer Certification – Ironclad Systems

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