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Skills

  • MS Office
  • Cross-department collaboration
  • Project organization
  • Data-Driven Sales Strategy
  • High-value account management
  • CRM System Optimization
  • First Aid/CPR
  • Revenue growth strategy
  • Contract negotiation with distributors
  • Market analysis and intelligence

Work Experiences

  • Educated customers about promotions to increase sales.
  • Boosted sales pipeline conversion rates by 49%.
  • Achieved a 27% increase in conversion rates.
  • Collaborated with distributors and partners.
  • Achieved 56% YoY sales growth post-launch.
  • Increased sales by 12% by providing purchase advice and promoting additional products.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Boosted the effectiveness of email outreach.
  • Championed the use of Power BI.
  • Analyzed competitor strategies in the Phoenix market.

Summaries

  • Achieved 65% increase in client retention.
  • Extensive inventory management and shipment processing experience.
  • Achieved this within 18 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in fostering collaboration between sales and marketing teams, ensuring consistent and successful product launches, leading to ServiceNow revenue growth of 11.
  • Achieved a 18% pipeline conversion rate improvement.
  • Achieved 85% sales uplift.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Directed international sales efforts targeting the Southeast, establishing a new client base and boosting regional revenue by $7.
  • Personally grew initiative market share by 82% through strategic sales approaches and a focus on customer satisfaction.
  • Implemented CRM best practices that boosted sales pipeline conversion rates by 32% within 6 months, resulting in a 9 revenue increase.
  • Drove 58% growth in lead generation by developing personalized outreach strategies tailored to customer pain points.
  • Designed promotional campaigns that resulted in 26% increase in customer engagement and a 46% rise in conversion rates.
  • Directed strategic territory expansion into the Pacific Northwest, increasing regional revenue by 61% over 8 months.
  • Developed and implemented a customer retention strategy that increased repeat business by 82% within the past year.
  • Successfully negotiated and closed a 14-year contract with Meridian, driving a 28% increase in annual revenue for the company.
  • Provided actionable recommendations from sales data analyses that resulted in 30% efficiency boost in resource allocation for ongoing projects.
  • Collaborated with marketing and product teams to refine messaging, significantly contributing to 71% improvement in lead-to-close ratios.

Affiliations

  • Digital Sales Institute - Pursued digital selling certifications, including expertise in e-commerce and social selling techniques.
  • Freemason
  • The Client Retention Group - Engaged in conferences related to customer loyalty-building techniques and post-sale service maximization.
  • Certified Professional Salesperson (CPSP) - Earned completion of comprehensive sales methodologies certification from NASP.
  • Product Management Professionals Association - Joined seminars on effectively launching and managing consumer-facing products.
  • National Speakers Association (NSA) - Enhanced ability to present impactful product demonstrations and sales pitches via specialized workshops.
  • National Association of Sales Professionals (NASP) - Regular trainee in modern sales approaches focusing on negotiation and closing.
  • National Retail Federation (NRF) - Attended leadership council and training programs geared toward consumer sales executive roles in retail.
  • Association for Supply Chain Management (APICS)
  • Customer Experience Professionals Association (CXPA) - Focused on improving client relationships and sales through thoughtful customer retention initiatives.

Certifications

  • Certified High Ticket Closer by Summit Group
  • Certified Sales Executive (CSE) by Manufacturers' Representatives Educational Research Foundation
  • Certified Business Analysis Professional (CBAP)
  • Sales and Sales Management Specialization by Coursera in partnership with method
  • Certified Value-Based Sales Expert by ValueSelling Associates
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Advanced Certificate in Strategic Sales Management by The Institute of Sales Management
  • Salesforce Certified Sales Cloud Consultant
  • First Aid/CPR Certified

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