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Skills

  • Contract Negotiation & Renewals
  • Account development
  • Lead prospecting
  • Method equipment
  • Advanced presentation skills
  • Clinical product knowledge
  • Relationship development
  • Contract Procurement Strategy
  • Business operations
  • Regulatory compliance

Work Experiences

  • Analyzed clinical feedback from 2 accounts.
  • Achieved 59% of the 2022 growth target.
  • Closed over $13 in sales, which included preparing contracts and processing order forms each two years.
  • Acted as the liaison between the clinical team and product development, ensuring feedback from 15+ healthcare professionals was integrated into future releases.
  • Assisted in the development of product literature and training materials, directly contributing to a 63% boost in product usage within the first the past year.
  • Created and used procedure reports to assist leadership in making key decisions and exceeding operational goals.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Accelerated time-to-close on contracts by 11%.
  • Achieved Scrum Master.
  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.

Summaries

  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Achieved 66% revenue growth.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Clinical Account Specialist with 7 years of successful workflow optimization and client relations experience.
  • Dedicated to providing excellent customer service and maintaining customer relationships.

Accomplishments

  • Contributed to cross-functional team efforts to re-launch HubSpot, increasing market share by 17% in competitive regions.
  • Influenced procurement decisions through evidence-based product presentations, leading to $18 in additional sales.
  • Conducted clinical evaluations and follow-ups leading to a 22% satisfaction rate from healthcare practitioners.
  • Implemented contract procurement strategy that led to 6 new client acquisitions within 18 months.
  • Facilitated the expansion of Adobe Creative Suite across 11 new geographical locations, increasing accessibility by 25%.
  • Reviewed clinical feedback from 7 users, improving product features that led to a 44% increase in usage.
  • Established and maintained relationships with key decision-makers, resulting in a 45% increase in recurring revenue.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and presented customized sales strategies that resulted in a 81% increase in contract wins.
  • Delivered best-in-class product demonstrations, increasing institutional trust and market penetration by 45%.

Affiliations

  • American Medical Informatics Association
  • International Council of Nurses
  • Lions Club
  • Society of Human Resource Management
  • Freemason
  • National Association of Clinical Nurse Specialists (NACNS)
  • Healthcare Businesswomen’s Association (HBA)
  • Project Management Institute
  • National Association of Accountable Care Organizations (NAACOS)
  • American College of Healthcare Executives (ACHE)

Certifications

  • Certified Clinical Research Coordinator (CCRC) - Lakeside Partners, 2024
  • Advanced Cardiac Life Support (ACLS) – Vantage, 2023
  • Salesforce
  • First Aid/CPR Certified
  • Lean Six Sigma Green Belt - Meridian 2015
  • Certified Clinical Research Professional (CCRP) Beacon Labs, 2020
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional Medical Representative (CPMR) - Brightline 2017
  • Certified Sales Leadership Professional (CSLP) - Vantage, 2021
  • Certified Healthcare Sales Professional (CHSP) – Meridian, 2023

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