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Skills

  • Regulatory compliance
  • Customer service
  • Equipment maintenance and ordering
  • Adult Education
  • Conflict resolution in team settings
  • Framework equipment
  • Competitive swim curriculum development
  • Curriculum development
  • Testing and grading
  • Academic advisement

Work Experiences

  • Coordinated with physical therapists.
  • Improved learning plans by administering tests to measure student progress.
  • Created a student progression tracking system.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Contributed to a 10% reduction in accident reports.
  • Awarded ITIL in 2015.
  • Aided over 12 students.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the delivery of metric project by framework team, which resulted in method.
  • Kept track of student progress by administering tests and adjusting learning plans to maximize progress.

Summaries

  • Achieved a 93% satisfaction rate.
  • Celebrated for strong parent engagement strategies.
  • Boosted program effectiveness.
  • Coached competitive swimming.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Fitness and Recreation industry's success.
  • Dedicated to educating people in process and initiative courses, conscientious teaching professional.
  • Clear understanding of data analysis and project management as well as performance reporting training.
  • Achieved 100% enrollment.

Accomplishments

  • Mentored junior swim instructors in teaching strategies, leading to a 70% improvement in lesson quality and student outcomes.
  • Maintained and updated swim facility equipment, completing 8% of maintenance projects under budget while adhering to safety standards.
  • Overhauled swim facility operations, resulting in a 62% reduction in maintenance-related downtime and enhanced safety compliance.
  • Managed and allocated an annual budget of $4 for the swim program, maintaining efficient resource use while ensuring high program quality.
  • Reduced overall incident reports by 72% by implementing a revised water safety protocol across all scheduled swim lessons.
  • Secured a grant of $2, facilitating the implementation of a community swim league and expanding program offerings by 11%.
  • Created a dynamic student progression tracking system, which enhanced parent communication and resulted in a 84% increase in positive feedback.
  • Organized swim clinics and youth programs, growing community engagement and increasing swimmer enrollment by 34%.
  • Presented at industry-specific conferences on advanced swimming techniques and water safety, sharing knowledge with over 7 professionals.
  • Collaborated with local schools to offer water safety education, increasing school partnerships and program awareness by 32% over one year.

Affiliations

  • Association of Information Technology Professionals
  • First Aid and CPR Instructor affiliated with metric
  • Volunteer Coordinator for Swim Across America 2020
  • International Association of Administrative Professionals
  • Associate Member, World Swimming Coaches Association (WSCA)
  • National Interscholastic Swim Coaches Association (NISCA)
  • Association for Computing Machinery
  • Member, National Recreation and Park Association (NRPA)
  • Certified Pool Operator by National Swimming Pool Foundation 2023
  • Swim Instructor Certification with standard

Certifications

  • Certified Lifeguard Instructor Trainer by Cedar Works
  • YMCA Lifeguard Certification
  • Aquatic Facility Operator (AFO) Certification
  • Certified Public Accountant (CPA)
  • Accredited Swim School Program Designer by Beacon Labs
  • Ellis & Associates LifeGuard Instructor Certification
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Salesforce
  • American Red Cross Water Safety Instructor (WSI)

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