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Skills

  • Schedule management
  • Process improvement
  • Proficient in Salesforce
  • Budget development
  • Project scope
  • Employee scheduling
  • Operational improvement
  • Outsourcing
  • Sales planning and implementation
  • Team Leadership

Work Experiences

  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Drove organizational goals by identifying and solving complex strategy problems in a timely and effective manner.
  • Devised, implemented, and tracked promotional strategies to increase long-term business success by maximizing sales and profits.
  • Generated new revenue streams through launched.
  • Maintained project quality with a hands-on management style.
  • Oversaw a successful turnaround that resulted in the elimination of over $17 in debt in three years.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Planned marketing initiatives and tapped into my referral network to promote business development.

Summaries

  • Professional goal-oriented manager with a track record of Miscellaneous success.
  • Skilled Franchisee with solid experience managing all levels of multiple projects, including budgeting and administration.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Franchisee.
  • Overseeing and directing over 9 employees as well as greeting and assisting over 7 customers per day.
  • Knowledgable in a variety of design and testing methodologies.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of process improvement and risk assessment as well as process improvement training.
  • Franchisee is a skilled Franchisee who provides encouragement and feedback to help employees succeed.

Accomplishments

  • Instituted
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Guided
  • Boosted
  • Authorized
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Collaborated with team of 11 in the development of method.
  • Introduced
  • Analyzed
  • Achieved

Affiliations

  • International Supply Chain Education Alliance (ISCEA) - Attended supply chain cost-saving and risk reduction training programs.
  • Young Presidents’ Organization (YPO) - Participated in leadership development for business owners through worldwide peer networks.
  • Business Network International (BNI) - Maintained member status to expand business connections and foster collaboration across Miscellaneous market.
  • National Entrepreneurship Association (NEA) - Member pursuing entrepreneurial insights and skills enhancement through workshops.
  • Lions Club
  • Peer Executive Group - Joined small peer franchisee owner groups focused on discussing business strategies, staff retention, and market opportunities.
  • Rotary Club Boston - Engaged in local charity projects and community development activities aligned with corporate social responsibility goals.
  • Franchise Expo Advisory Board (FEAB) - Provided insights on the signs and trends of industry shifts directly impacting franchise development.
  • Association for Computing Machinery
  • Multi-Unit Franchise Conference Attendee - Active participant in discussions related to scaling franchises and customer service improvement.

Certifications

  • Certified Franchise Executive (CFE) - International Franchise Association
  • SHRM Certified Professional (SHRM-CP)
  • Certified Human Resources Specialist - metric
  • Certified Marketing Executive (CME) - Sales & Marketing Executives International
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Functional Leadership Certification - category
  • Data-Driven Decision-Making (DDDM) Certification - standard
  • Advanced Digital Marketing Certification - initiative
  • Certified Retail Operations Executive (CROE) - program

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