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Skills

  • Process improvement
  • Social development and integration
  • Safety regulation compliance
  • Project organization
  • Mentoring and coaching
  • Conflict resolution and mediation
  • Educational assistance
  • MS Office
  • Event logistics management
  • Written and verbal communication

Work Experiences

  • Advocated for diverse student voices.
  • Analyzed student survey feedback.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Kept track of student behaviors, interventions, and outcomes so that the lead teacher could address any issues that arose.
  • Connected orientation leaders with first-year students.
  • Collaborated with university administration.
  • Advocated for diverse student voices by organizing discussion panels, ensuring over 3 key student concerns were addressed by administration.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted transfer students in navigating academic systems.
  • Boosted cross-cultural engagement by 55%.

Summaries

  • Addressed student concerns.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Collaborated with administration.
  • Assisted with housing selection.
  • 32% of participants reported enhanced college readiness.
  • 28% of participants reported improved public speaking abilities.
  • Aimed at introducing students to campus resources.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 30% increase in positive feedback from first-year students.
  • Achieved a 65% boost in student interaction.

Accomplishments

  • Partnered with university staff to update orientation materials aligning with new 2023 policies, reducing student inquiries by 29%.
  • Oversaw the registration process for new students, streamlining data collection and reducing errors by 48%.
  • Improved orientation content delivery through the use of Salesforce, reducing redundant student queries by 15%.
  • Facilitated discussions on diversity and inclusion during orientation, with 70% of participants reporting greater cultural awareness.
  • Created interactive orientation materials for international students, improving information accessibility and inclusivity.
  • Led interactive workshops on academic success strategies, with over 60% of students expressing increased preparedness.
  • Developed and led virtual orientation breakout sessions, facilitating active participation from remote attendees.
  • Delivered orientation presentations to groups of 14+ attendees, receiving positive feedback for clarity and engagement.
  • Organized alumni panels during orientation week, facilitating career-related discussions that benefited 7+ participants.
  • Led student mentor teams through training on leadership development and peer engagement.

Affiliations

  • National Association for Campus Activities (NACA)
  • Leadership in Orientation Facilitation Certification
  • American Medical Informatics Association
  • Student Affairs Administrators in Higher Education (NASPA)
  • Lions Club
  • Residence Hall Association (RHA)
  • Diversity and Equity Inclusion Council at system
  • Jaycees
  • American Red Cross CPR/First Aid Certification
  • National Association of Social Workers

Certifications

  • First Aid for Mental Health in Students Certification - category
  • Certified Peer Educator (CPE) - Ironclad Systems
  • Certified Workshop Facilitator - Northwind
  • Certified Mentor Training - Summit Group
  • ServSafe
  • Certified Public Accountant (CPA)
  • Certificate in Group Facilitation Techniques - Summit Group
  • Certificate in Event Management - program
  • Certified Diversity & Inclusion Trainer - Cedar Works
  • Certificate in Conflict and Dispute Mediation - Brightline

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