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Skills

  • MS Office
  • Recruitment strategy development
  • Cross-departmental collaboration
  • Data-driven decision making
  • Event attendance tracking and reporting
  • Operational improvement
  • Regulatory compliance
  • Microsoft Office Suite proficiency
  • Team management
  • Process improvement

Work Experiences

  • Collaborated with financial aid officers.
  • Converted 15% into applications.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Boosted applicant interaction by 77%.
  • Averaged 11 attendees per session.
  • Adjusted admissions criteria for special programs.
  • Collaborated with marketing teams.
  • Improved metric operations by streamlining processes in order to take advantage of new educational trends.

Summaries

  • Achieved an average attendance of 3.
  • Costs were consistently reduced while profits were increased.
  • Coordinated online recruitment webinars.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Collaborative, detail-oriented professional.
  • Achieved a 68% rise in enrolled students over 18 months.
  • Within Human Resources, senior University Representative Admissions and outstanding performer in workflow optimization and performance reporting.
  • To ensure program success, cultivate long-term relationships with students and staff.
  • Leader with exceptional communication, organizational, and strategic planning skills.
  • Created cross-departmental collaboration efforts.

Accomplishments

  • Created multilingual admissions materials in Portuguese targeting international applicants, contributing to a 69% increase in global applications.
  • Collaborated with cross-functional teams to align outreach strategies with departmental goals, increasing applicant conversion rates by 36%.
  • Enhanced data collection and reporting using CRM (method), enabling more accurate decision-making in recruitment strategy updates.
  • Drove continuous improvement initiatives within the admissions team, reducing errors in application processing by 70%.
  • Orchestrated community presentations across the Northeast to promote the university’s programs, driving a 73% rise in applications from local students.
  • Led admissions presentations to over 9 prospective students and families during campus open house events.
  • Managed a team of 2 admissions counselors responsible for processing over 10 applications annually, improving departmental efficiency by 26%.
  • Executed data-driven outreach campaigns that resulted in a 31% rise in enrollment for underrepresented student groups.
  • Conducted in-depth analysis of admissions data and forecasts, driving a targeted recruitment campaign that boosted enrollment by 52% in the past year.
  • Conducted targeted outreach to parents and guardians, increasing conversion rates among undecided students by 21%.

Affiliations

  • International Association for College Admission Counseling (IACAC)
  • Community College Baccalaureate Association (CCBA)
  • Global University Network for Innovation (GUNI)
  • Association for Supply Chain Management (APICS)
  • National Association for College Admission Counseling (NACAC)
  • National Scholarship Providers Association (NSPA)
  • National Association of Social Workers
  • Association of American Colleges & Universities (AAC&U)
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • National Association of Graduate Admissions Professionals (NAGAP)

Certifications

  • First Aid/CPR Certified
  • Applicant Tracking System (ATS) Certifications - Power BI
  • Email Marketing Certification - Harbor & Co.
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • Cisco Certified Network Associate (CCNA)
  • Data-Driven Recruiter Certification - Cedar Works
  • Certified SalesForce Administration - Harbor & Co.
  • Microsoft Office Specialist (MOS) Certification - Workday
  • WCAG Web Accessibility Fundamentals - 2021
  • Certified Higher Education Professional (CHEP) - Denver

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