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Skills

  • Client loyalty management
  • Risk assessment and mitigation
  • Entrepreneurship and business development
  • Operating hydraulics
  • Conflict resolution
  • Independent operational management
  • Contract negotiation
  • Advanced troubleshooting and problem-solving
  • Time management
  • Communications

Work Experiences

  • Used my well-honed negotiating skills to secure cost-effective standard equipment pricing.
  • Achieved profits exceeding $3.
  • Analyzed P&L statements, identifying areas of improvement that saved the company $6 in operating costs.
  • Collaborated with external partners.
  • Automated order tracking.
  • Developed and nurtured strong customer relationships through interpersonal, active listening, and method skills.
  • Achieved a 14% increase in efficiency.
  • Achieved delivery 5 weeks early.
  • Achieved results within 18 months.
  • Assessed all vehicles in the fleet, identifying those that needed immediate repair and minor maintenance every several months.

Summaries

  • Completed projects under budget by 75%.
  • Motivated Independent Operator with a spotless driving record and over 13 years of experience in the transportation industry.
  • Independent Operator with 11+ years of experience in transportation and exceptional route planning skills.
  • Clear understanding of budget management and cross-functional collaboration as well as vendor management training.
  • Individual with 16 years of safe driving experience and metric experience.
  • Demonstrated track record of safe and efficient vehicle operations, as well as high levels of customer satisfaction.
  • Skilled at towing vehicles in a variety of weather conditions and scenarios.
  • Capable of overseeing large-scale operations independently, continually driving 66% improvements in customer satisfaction and efficiency.
  • Defensive driving techniques have been taught to me.
  • Achieved a 69% reduction in inefficiencies.

Accomplishments

  • Created data-driven forecasts for sales, resulting in an increase of 76% in revenue over 18 months.
  • Formulated proposals that resulted in a 69% client acquisition and retention improvement within 6 months.
  • Developed and led performance assessment initiatives, elevating overall employee achievement to 52%.
  • Documented and resolved metric which led to initiative.
  • Exceeded sales targets by 36% by establishing and maintaining strategic client relationships in Raleigh.
  • Introduced an automated reporting system, reducing manual errors by 50% and saving 14 work hours weekly.
  • Achieved Six Sigma, enhancing team performance and compliance with industry standards, leading to a 50% reduction in project setbacks.
  • Established risk mitigation strategies that prevented project delays and cut incident occurrence by 50%.
  • Successfully led cross-functional teams across 17 locations, ensuring consistent execution of client projects.
  • Secured 16 long-term contracts in Chicago, providing 52% of the company's annual revenue through repeat business.

Affiliations

  • Sales and Marketing Executives International (SMEI)
  • Association for Supply Chain Management (APICS)
  • B2B Marketing Association
  • Small Business Association (SBA)
  • Toastmasters
  • Entrepreneurs’ Society of America
  • National Association of Social Workers
  • Society of Human Resource Management
  • Freelancers Union
  • International Business Brokers Association (IBBA)

Certifications

  • Lean Six Sigma Black Belt Certification - Meridian
  • Warehouse & Inventory Management Diploma - Cedar Works
  • Certified Agile Professional - Harbor & Co.
  • Certified Professional in Inventory Management (CPIM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Inventory Manager (CIM)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • ISO 9001 Internal Auditor Certification

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