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Skills

  • Communications
  • Listening actively
  • Crisis intervention strategies
  • Scholarships and grants exploration
  • Project organization
  • Conflict resolution and mediation
  • Supervision
  • Career development planning
  • 504 Plans
  • Mental health assessments

Work Experiences

  • Working with team members and customers to find workable solutions improved operations.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Learned team leadership and budget management to help with office needs.
  • Conducted mock interviews and feedback sessions, significantly raising client interview success rates by 84%.
  • Collaborated with local nonprofits and educational institutions to develop 14 new vocational training courses for underserved groups.
  • ServiceNow was delivered to customer locations by me.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Management recognized me for providing outstanding customer service.
  • Finished initiative of project, which resulted in method.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Education and Training student seeking hands-on experience through an internship in project management.
  • PMP certified
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Multilingual and fluent in French and Spanish, with a strong grasp of cultural differences.
  • Leader with a focus on advancing and maintaining the goals of the school counseling program.
  • Achieved a 15% increase in long-term job placements.
  • Accomplished in leading resume writing and interview preparation workshops that boosted client interview success by 43% in 2023, equipping youth with the tools needed for workplace success.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Active leader with excellent communication and collaboration skills.
  • Knowledge of ServiceNow in depth, as well as team leadership and performance reporting abilities.

Accomplishments

  • Facilitated job placement workshops, helping over 18 participants refine job search strategies and network with local industry leaders.
  • Created and facilitated 11 youth-focused career fairs, resulting in 3 job placements for participants.
  • Assisted over 14 youth in obtaining industry-relevant certifications, increasing their employability in the Education and Training sector.
  • Organized a career development workshop series at Vantage, resulting in 51% of attendees obtaining job offers within 6 months.
  • Reduced program follow-up time by 32% through the implementation of customized client tracking databases.
  • Established ongoing relationships with local vocational training institutes, enabling 2 youth to complete certifications in Education and Training.
  • Offered career counseling and job application support to 12 youths, facilitating the attainment of award nominations with 6 successful recipients.
  • Collaborated with 17 regional businesses to build relationships, securing first-time job opportunities for urban youth.
  • Boosted vocational program completion rates by 81% through targeted outreach and personalized participant support.
  • Developed individualized action plans for over 11 youth, each resulting in customized employment pathways based on their interests and goals.

Affiliations

  • Member, The Center for Youth Transitions and Workforce Development
  • Member, Career Development Practitioners Certification Board (CDPCB)
  • Participant, Workforce Development Partnership Summit in Seattle
  • Board Member, Regional Workforce Innovation and Opportunity Act (WIOA) Youth Council
  • Member, Association for Career and Technical Education (ACTE)
  • Volunteer, Local Youth Employment Committee in Chicago
  • Facilitator, National Conference on Workforce Development and Youth Engagement
  • Certification Holder, Global Career Development Facilitator (GCDF)
  • Participant, The National Youth Employment Workforce Symposium 2019
  • Guest Speaker, National Career Development Association (NCDA) Annual Conference

Certifications

  • Certified Autism Specialist (CAS) - Ironclad Systems
  • Qualified Mental Health Professional (QMHP) Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Behavioral Health Technician (CBHT)
  • Certified Leadership Coach – metric
  • Trauma-Informed Care Certification Brightline
  • Microsoft Office Specialist (MOS)
  • Project Management Professional (PMP)
  • Career Services Provider (CCSP) - National Career Development Association (NCDA)
  • CPR/First Aid Certification (American Heart Association or Red Cross)

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