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Skills

  • Data-driven decision making
  • Stakeholder relations
  • First Aid/CPR
  • Capital improvement planning
  • Technical report writing
  • Recruitment
  • Process improvement
  • Budgets
  • Workforce management
  • Team building

Work Experiences

  • Implemented the method program and employed client relations to ensure that guests have a memorable, consistent, and positive experience.
  • Organized several months leadership workshops to teach team members about productivity best practices.
  • Achieved $9 in annual savings by evaluating and renegotiating contracts with outside service providers and vendors.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Employees were delegated metric daily tasks, which streamlined daily progress and efficiency.
  • Kept the process workspace clean and organized by working closely with employees to systemize tasks.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.

Summaries

  • Professional with exceptional sales, risk assessment, and stakeholder engagement abilities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Offering client relations and project management, meticulous leader and strategic planner with broad managerial acumen.
  • Optimize long-term success by effectively balancing targets with resources.
  • Public Works Superintendent who is meticulous and has 17 years of procedure experience.
  • Public Works Superintendent is a multi-talented Public Works Superintendent who is consistently rewarded for planning and operational improvements.
  • Well-versed in process improvement and a stickler for deadlines.
  • Strong track record of developing precise and targeted business operations plans, managing initiative areas, evaluating performance, and implementing change.
  • 15 years in public works leadership.

Accomplishments

  • Collaborated with team of 17 in the development of program.
  • Led cross-departmental task force to implement stormwater management initiatives, resulting in a 59% reduction in flood risk.
  • Successfully directed a team of 4 in the construction of a new public park, coming in 51% under budget and ahead of schedule by 16 months.
  • Led disaster recovery planning and execution for initiative, restoring critical services within standard.
  • Managed infrastructure improvement projects for roadways, bridges, and public spaces, resulting in a 30% improvement in public satisfaction.
  • Implemented a preventative maintenance schedule for public assets, leading to a 34% decrease in emergency repairs.
  • Negotiated contracts with external contractors to reduce road maintenance costs by 18% annually, improving budget efficiency.
  • Collaborated with the engineering team to upgrade outdated facility equipment, reducing overall energy consumption by 85%.
  • Consolidated testing protocols for water quality management, elevating treatment compliance levels from 32% to 26% within metric.
  • Resolved product issue through consumer testing.

Affiliations

  • Certified Water Operator Affiliation
  • Toastmasters
  • American Infrastructure Management Council
  • Society of Human Resource Management
  • International Association of Emergency Managers (IAEM)
  • Stormwater Management Training Association
  • National Association of Clean Water Agencies (NACWA)
  • American Water Works Association (AWWA)
  • Municipal Emergency Services Association
  • National Association of Social Workers

Certifications

  • Certified Recycling Systems Manager (CRSM) – standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Erosion and Sediment Control (CPESC) - EnviroCert International
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Infrastructure Inspector (CPII) - Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • AASHTO Roadway Construction Inspector Certification – standard
  • Leadership in Energy and Environmental Design (LEED) AP – procedure

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