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Skills

  • Improving clinical documentation accuracy
  • Interactive learning techniques
  • Data organization
  • Training material development
  • Designing virtual and in-person workshops
  • Managing large-scale software rollouts
  • Online training experience
  • Regulatory compliance
  • System equipment
  • MS Office

Work Experiences

  • Achieved 59% higher user retention.
  • Authored integrative guides that addressed best practices in using Cerner with other hospital workflows, boosting clinical efficiency by 74%.
  • Achieved process.
  • Authored instructional guides for Cerner workflows.
  • Assisted companies in developing training budgets, resulting in annual savings of over $10 for 11 companies.
  • Assessed training effectiveness.
  • Collaborated with interdisciplinary teams to customize Cerner training materials, reducing user errors by 48% within one year.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.
  • Achieved a 81% improvement in patient care documentation accuracy.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.

Summaries

  • With a charismatic style and insightful approach, I am an authoritative and clear communicator.
  • Achieved 64% fewer support tickets over 2021.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Aligned Cerner training with organizational goals.
  • Certified 2 employees.
  • Ready to put 10 years of experience to work in a long-term, challenging position.
  • Adept at delivering Cerner EHR training sessions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved method in patient throughput.

Accomplishments

  • Introduced a patient safety enhancement program targeting data entry accuracy in Cerner, successfully reducing medication errors by 51%.
  • Collaborated with team of 18 in the development of standard.
  • Developed a curriculum for nursing home staff using Cerner, enhancing the accuracy of clinical notes and reducing coding errors by 59%.
  • Facilitated over 9 successful go-lives for Cerner implementations, maintaining an average training completion rate of 26%.
  • Improved staff proficiency in handling complex Cerner workflows by developing and delivering highly interactive multi-week training sessions.
  • Developed multilingual training materials for Cerner EHR programs, ensuring seamless implementation in international healthcare settings.
  • Trained nursing staff on customized Cerner order sets, enhancing alignment with clinical protocols and improving departmental performance metrics.
  • Liaised with internal stakeholders to customize Cerner workflows, increasing overall department throughput by 32%.
  • Established comprehensive Cerner EHR training pathways for newly hired clinical researchers, decreasing onboarding time by 65% per employee.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Health Level Seven International (HL7)
  • American Medical Informatics Association
  • Society for Simulation in Healthcare (SSH)
  • Collaborative Healthcare Patient Safety Organization (CHPSO)
  • Project Management Institute (PMI)
  • Association of Information Technology Professionals
  • National Association for Healthcare Quality (NAHQ)
  • Association for Healthcare Resource & Materials Management (AHRMM)
  • Association of Medical Educators in Europe (AMEE)
  • Toastmasters

Certifications

  • Cerner Clinical Documentation Proficiency Certification
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Healthcare Lean Six Sigma Green Belt - Northwind
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • EHR Training and Development Specialist - 2016
  • Certified Electronic Health Record Specialist (CEHRS)

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