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Skills

  • Interdisciplinary team collaboration
  • Fluent in French
  • Dosage calculation
  • Performance metrics evaluation
  • Medicaid statutes and regulations
  • One-on-one Instruction
  • Lab result interpretation
  • Family planning services education
  • Medication dispensing
  • Clinical judgment

Work Experiences

  • Had to diagnose patients in a short amount of time.
  • Was in charge of ordering and reading lab tests, x-rays, MRIs, ultrasounds, and EKGs, among other things.
  • Taught employees about state and federal statutes, rules, and regulations that govern home care services.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Oversaw and managed 8 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Was in charge of post-operative patients' care until they were discharged.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Was in charge of transporting patients to and from various departments.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.

Summaries

  • Excellent planning and program management skills. Highly organized and hardworking.
  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Team player with experience leading nursing teams and coordinating patient care for adolescent to geriatric patients.
  • With 15 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Nursing professional with 7+ years of experience in method settings working with pediatric patients.
  • Exceptional at providing individualized care and education to families.
  • In metric environments, a caring Quality Improvement Coordinator is passionate about maximizing patient care standards.
  • Quality assurance and client relations experts.
  • Knowledge of how to use ServiceNow and the ability to triage situations quickly.
  • Looking for a position as a leader in an integrated delivery system.

Accomplishments

  • Developed training programs focused on compliance and patient safety, resulting in a 85% reduction in medical errors over 2017.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Documentation: Ensured charting accuracy through precise documentation.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Implementation: Assisted in implementation of new tracking system that resulted in improved patient care.
  • Created a multi-pronged strategy for employee performance management which reduced clinical staff turnover by 37% over 2017.
  • Designed a patient onboarding system that reduced paperwork time by 61%, allowing for faster patient care and higher staff efficiency.
  • Developed and launched a patient feedback system which contributed to a 83% improvement in patient satisfaction scores within one year.
  • Home Aid: Assisted patients with bathing, dressing, daily hygiene and grooming. Provided patients with transportation to and from medical appointments.

Affiliations

  • National Council for Behavioral Health (NCBH)
  • Society of Women Engineers
  • American Hospital Association (AHA)
  • Toastmasters
  • American College of Healthcare Executives (ACHE)
  • Association of Clinical Research Professionals (ACRP)
  • American Marketing Association
  • Academy of Medical-Surgical Nurses (AMSN)
  • American Public Health Association (APHA)
  • Association for Supply Chain Management (APICS)

Certifications

  • Holds current furnishing license
  • BLS
  • Pediatric Education for Prehospital Professionals (PEPP)
  • LMSW
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • ANA Certified in School NP
  • First Aid/CPR Certified
  • Board Certification in Advanced Public Health Nursing (PHNA-BC) - ANCC
  • SHRM Certified Professional (SHRM-CP)

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