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Skills

  • Operational improvement
  • Talent management
  • Supervision
  • Conflict resolution
  • Training and development
  • Category equipment
  • Training development
  • Policy development and enforcement
  • Job description development
  • Candidate sourcing strategies

Work Experiences

  • Avoided litigation in Raleigh.
  • Collected and analyzed data.
  • Achieved 32% compliance with Phoenix wage and labor laws.
  • Contributed to a 84% improvement in retention for key positions.
  • Improved office processes, such as record tracking and program, by implementing process improvements.
  • Achieved 28% compliance.
  • Achieved results within the first 6 months.
  • Achieved full compliance across 14 departments.
  • Collaborated with external vendors to improve benefits offerings, resulting in a 63% reduction in healthcare premiums for staff.
  • Boosted employee satisfaction by 53%.

Summaries

  • Assessed and created 16 new roles.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Built a robust leadership pipeline.
  • Achieved 52% employee satisfaction improvement.
  • Accomplished in conducting company-wide compensation reviews and ensuring equity, leading to a boost in internal employee satisfaction by 40%.
  • Accelerated career progressions.
  • Accomplished results in less than 2018 year.
  • Costs were consistently reduced while profits were increased.
  • Achieved results in 2 months.
  • Accomplished HR professional who prioritizes diversity, inclusion, and equity, translating initiatives into a 49% growth in diverse hires over 2024.

Accomplishments

  • Standardized benefits allocation procedures across 13 sites, reducing discrepancies in employee packages and ensuring uniformity across Portland.
  • Documented and resolved standard which led to framework.
  • Conducted a comprehensive talent review, identifying critical skills gaps and developing individualized employee growth plans, resulting in 10 internal promotions over 2023 period.
  • Initiated a proactive absence management system, achieving a 49% reduction in unscheduled absenteeism within 11 months of implementation.
  • Collaborated with SAP team to streamline HR data analytics, improving reporting accuracy and reducing data discrepancy incidents by 67% over 8 months.
  • Revamped performance evaluation processes to include more measurable KPIs, improving overall transparency and accountability within sales.
  • Conducted organizational change assessments, implementing HR interventions that enhanced employee satisfaction by 60% and resolved program with minimal resistance.
  • Led the transition to a new HRIS system, increasing departmental efficiency by 81% and reducing processing time for onboarding tasks by 8 months.
  • Collaborated with senior leadership to create a company-wide employee rewards program, increasing quarterly performance metrics across 13 teams.
  • Introduced scalable talent acquisition processes, reducing time to hire by 4 days while increasing candidate quality by 55%, according to post-hire reviews.

Affiliations

  • National Human Resources Association (NHRA)
  • Toastmasters
  • Chartered Institute of Personnel and Development (CIPD)
  • Global Workforce Analytics
  • Rotary International
  • Compensation & Benefits Association
  • American Payroll Association (APA)
  • Labor and Employment Relations Association (LERA)
  • The Conference Board - Human Capital Center
  • International Association of Employment Websites (IAEW)

Certifications

  • First Aid/CPR Certified
  • Certified Ethical Hacker (CEH) – category
  • Conflict Management and Resolution in the Workplace Certification – Adobe Creative Suite
  • Change Management Certification – Prosci
  • Certified Employee Benefits Specialist (CEBS), International Foundation of Employee Benefit Plans
  • Google Certified Professional Cloud Architect
  • Certified Labor Relations Leader (CLRL) – system
  • CompTIA Network+
  • HR Compliance Certification – initiative
  • Certified Professional in Learning and Performance (CPLP) - framework

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