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Skills

  • Cost Reduction and Process Improvement
  • Payment processing
  • Budgeting
  • Data integrity auditing
  • Invoice discrepancy resolution
  • Audit coordination
  • Budgeting proficiency
  • Tax reporting
  • Data entry
  • Client relations and communication skills

Work Experiences

  • Audited accounts for medical billing.
  • Collaborated with the IT department.
  • Achieved a 28% reduction in invoicing errors.
  • Had an excellent attendance record and was always on time for work.
  • Created internal manuals for product.
  • Awarded Excellence Award for excellence in managing over 2 accounts with zero billing errors in 2017.
  • Achieved zero billing errors in 2024.
  • Contributed to a 85% process improvement in quarterly audits.
  • Decreased invoice generation time by 30%.
  • Created detailed monthly financial reports and presented actionable insights during executive meetings, improving decision-making on pricing strategies.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Within Healthcare, senior Account Billing Specialist and outstanding performer in risk assessment and data analysis.
  • Achieved greater operational efficiency.
  • Account Billing Specialist with 3 years of successful cross-functional collaboration and budget management experience.
  • Account Billing Specialist with over 6 years of experience who is efficient and detail-oriented.
  • Accomplished Account Billing Specialist.
  • Professional accountant with over 3 years of experience in the finance industry.
  • Year-end schedules and additional documents for accounting audits are a strong suit.
  • Achieved improvement across several months.

Accomplishments

  • Trained new billing department staff, decreasing onboarding time by 17% with the development of comprehensive internal billing processes.
  • Mentored a team of junior billing specialists, achieving 18 internal promotions within the first two years and reducing team turnover.
  • Facilitated the transfer of billing operations to procedure, reducing manual input errors and cutting processing times by 66%.
  • Developed and enforced billing guidelines that enhanced regulatory compliance, reducing audit findings by 48%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enhanced client communication on billing issues, improving customer satisfaction scores by 71% within several months.
  • Documented billing disputes, resolving 50% of queries within 7 days and improving client retention by 42%.
  • Successfully handled customer billing inquiries, resolving 57% of cases on the first call and enhancing client relationships.
  • Reduced the average billing cycle time by 34% through the implementation of streamlined workflows and automation tools Asana.
  • Reconciled customer accounts by identifying billing discrepancies, leading to a drop in overdue receivables by 79%.

Affiliations

  • Association of Credit and Collection Professionals (ACA International) – Engaged in discussions on improving collections processes and compliance.
  • Project Management Institute
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM) – Participated in HR-focused trainings on employee benefit billing and financial analysis.
  • Lions Club
  • Certified Medical Reimbursement Specialist (CMRS) – Worked towards excellence in third-party billing practices and timely payment recovery.
  • Accounts Payable Association (APA) – Attended events showcasing new technologies in invoicing and payment reconciliations.
  • Financial Executives International (FEI) – Attended conferences on maximizing efficiency in financial reporting.
  • Healthcare Financial Management Association (HFMA) – Active participant in seminars on financial reporting and compliance.
  • International Accounts Receivable Professionals (IARP) – Attended trainings on revenue recovery initiatives.

Certifications

  • Oracle Financials Cloud Certified Implementation Specialist
  • Certified Credit Executive (CCE) - Columbus
  • Accounts Payable and Receivable Professional Training - Atlanta
  • Certified Business Analysis Professional (CBAP)
  • Certified ERP Solution Consultant - QuickBooks
  • Apple Certified Associate (ACA)
  • Primary Claims Processor Certification (PCP) - Lakeside Partners
  • Chartered Accountant (CA)
  • Certified Specialist in Financial Forensics (CFF)
  • Certified Expense Reduction Consultant (CERC)

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