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Skills

  • Payroll and budgeting
  • Scheduling and calendar management
  • Credit and collections
  • Social media knowledge
  • Documentation and control
  • Accounting familiarity
  • Business Administration
  • 12 WPM typing speed
  • Customer relations and communications
  • Customer and client relations

Work Experiences

  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Oversaw 2 calendars in order to coordinate meetings, appointments, and events strategically.
  • Wrote extremely precise internal and external letters and memos.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Conducted research in order to collect and record standard information.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Completed special projects on time and on budget, exceeding the goals of both the procedure department and the organization as a whole.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.

Summaries

  • Recruiting Administrative Assistant who is motivated and has a good understanding of framework processes, customer relations, and multi-line phone systems.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Customer service and conflict resolution skills are excellent.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 17-person team.
  • Bringing 4 years of outstanding performance in related roles to the table.

Accomplishments

  • Developed and maintained a candidate database of over 18 qualified applicants for ongoing roles within the organization.
  • Maintained and ensured compliance with state and federal laws by regularly updating knowledge on standard changes.
  • Coordinated pre-employment background checks, reducing processing errors by 34%.
  • Implemented a recruitment tracking system, improving tracking capabilities and reducing time-to-hire by 18 days.
  • Collaborated with team of 7 in the development of program.
  • Developed and distributed monthly recruitment performance metrics, improving internal visibility of successful hiring initiatives.
  • Created and analyzed recruitment performance reports, presented findings in program meetings, resulting in procedure.
  • Processed recruitment-related invoices, ensuring on-time payments and preventing overages, staying within budget by 10%
  • Expanded candidate outreach efforts through cold-calling and email campaigns, producing a 41% increase in qualified candidate pools.
  • Trained hiring managers on interview and employment law best practices, resulting in more consistent and compliant interviews.

Affiliations

  • American Medical Informatics Association
  • Association for Computing Machinery
  • HR Certification Institute (HRCI)
  • Administrative Professionals Advisory Council
  • HR Analytics Think Tank
  • LinkedIn Talent Insights Certification
  • Human Capital Institute (HCI)
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Freemason

Certifications

  • Microsoft Office Specialist (MOS) Certification in Excel
  • Certified Staffing Professional (CSP) by American Staffing Association
  • Certified Public Accountant
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Administrative Coordinator (CAC) through Ironclad Systems
  • CompTIA Security+
  • Certified Recruitment Analyst by Lakeside Partners in 2024
  • Certified HR Metrics and Analytics Professional (CHRM)
  • Apple Certified Associate (ACA)

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