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Skills

  • Staff performance evaluation
  • Technical support knowledge
  • Law enforcement support
  • Basic IT support
  • Nursing staff support
  • On-site plant support
  • Dental staff assistance
  • Culinary staff operations
  • User support
  • Complex medical support

Work Experiences

  • Archived over 10 sensitive documents annually.
  • Collaborated directly with unit commanders to facilitate QuickBooks distribution processes, reducing turnaround time by 37%.
  • Coordinated search and rescue efforts to locate people who had gone missing as a result of natural disasters.
  • Coordinated cross-functional teams in updating personnel action policies, contributing to a 67% boost in procedural accuracy.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 50% improvement in career development pathway completion.
  • Conducted field audits to ensure compliance with military regulations, reducing operational discrepancies by 29%.
  • Conducted field audits for compliance.
  • Achieved 42% savings year-on-year.
  • Aligned unit feedback processes with operational preparedness.

Summaries

  • Commander Support Staff known for creating and applying new administrative frameworks. Implemented a mentorship program that drove career development to 24% completion for junior team members.
  • Achieved 38% error-free records for over 17 service members.
  • Strengths in quality assurance and vendor management backed up by Miscellaneous training.
  • Adept at handling administrative aspects of military engagements.
  • Provides an analytical mindset and strong planning abilities honed in difficult situations.
  • During natural and man-made disasters, it facilitates communication, coordinates responses, and protects the general public.
  • Achieved 35% procedural compliance improvements.
  • Commander Support Staff with hands-on experience in managing personnel records and enhancing cross-functional collaborations, driving a 52% increase in procedural accuracy and mission readiness.
  • Ambitious Commander Support Staff professional with expertise in mentoring and guiding junior officers. Implemented a successful mentoring program that increased career development completion by 63%.
  • Commander Support Staff with 6 years of successful stakeholder engagement and strategic planning experience.

Accomplishments

  • Implemented an award recognition initiative that resulted in 24% increase in employee engagement and President's Club competition success.
  • Created resource allocation methods that optimized the use of HubSpot and saved 79% of the annual equipment budget.
  • Developed training materials to facilitate career development of team members, increasing promotion rates by 33% over 6 months.
  • Launched resource tracking project that increased equipment availability by 52% through efficient use of internal databases.
  • Led an initiative that enhanced unit morale by 34%, culminating in President's Club recognition at the category.
  • Designed digital reporting models that allowed for real-time monitoring of resource allocation, improving decision-making at the executive level.
  • Mentored a team of 15 junior administrative staff, improving retention rates by 54% and fostering professional growth.
  • Enhanced data entry and filing system using Asana, improving data accessibility and reducing retrieval time by 49%.
  • Played a key role in budget reallocation which led to 74% financial savings directed towards mission-critical projects.
  • Collaborated with engineering to establish joint administrative procedures, leading to 77% reduction in processing delays.

Affiliations

  • Active participation in the United States Air Force Academy Alumni Association
  • Membership in American Military Retirees Association (AMRA)
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Member of the Air Force Civilian Service (AFCS)
  • National Guard Association of the United States (NGAUS)
  • Volunteer at Air Force Aid Society (AFAS)
  • International Council of Nurses
  • American Marketing Association

Certifications

  • Achieved Green Belt Certification in Process Improvement
  • Apple Certified Associate (ACA)
  • Lean Six Sigma Green Belt Certification
  • Cisco Certified Network Associate (CCNA)
  • Records Management Certification (DoD)
  • Certified Organizational Liaison Manager
  • Certified Federal Contracts Manager (CFCM)
  • Joint Personnel Adjudication System (JPAS) Certification
  • Certified Command Staff Assistant Professional
  • Military Administrative Support Technician Certification

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