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Skills

  • Healthcare risk management
  • Infection prevention program design
  • Medication error reduction strategies
  • Collaboration with Quality Assurance team
  • Dementia and Alzheimer's knowledge
  • Patient satisfaction tracking and improvement
  • Leadership in safety and compliance initiatives
  • Chronic disease management
  • Cross-departmental communication
  • Outpatient care

Work Experiences

  • Adopted a new checklist system.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • Achieved a 33% decrease in hospital-acquired infections.
  • Collaborated with the IT team.
  • Achieved a 68% reduction in medication errors in 2024.
  • Conducted daily safety rounds.
  • Achieved Top Performer for innovation in patient safety solutions.
  • Analyzed patient feedback data.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.

Summaries

  • Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled.
  • Within Miscellaneous, senior Patient Safety Associate and outstanding performer in process improvement and team leadership.
  • Healthcare professional with experience managing specimens, assisting with mobility, and responding to emergencies.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 24% decrease in medication errors.
  • Achieved 56% reduction in adverse events.
  • Accomplished results over three years.
  • Excellent multitasking and attention to detail skills.
  • Achieved fall-risk reduction.
  • Achieved results in one year.

Accomplishments

  • Implemented Microsoft Excel in the safety reporting process to streamline data collection, increasing the incident-reporting rate by 81%.
  • Advised new staff training programs focusing on patient safety standards, raising compliance rates by 50% and contributing to a one year record of zero preventable adverse events.
  • Implemented Lean Six Sigma techniques that improved patient discharge processes, reducing readmission rates by 20%.
  • Reviewed incident logs from two years to address repeating safety issues, leading to corrective measures that reduced repeat occurrences by 11.
  • Streamlined patient safety reporting platforms, increasing submission rates by 56% and enabling faster corrective actions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reviewed 7 clinical procedures, optimizing for patient safety and reducing healthcare-related risks by 54%.
  • Collaborated with cross-functional teams to implement a fall prevention program across finance, reducing patient falls by 4 incidents annually.
  • Contributed to Joint Commission accreditation processes by ensuring hospital-wide compliance with JCAHO standards in the past year.
  • Proactively tracked and reported adverse patient outcomes to refine hospital protocols, boosting patient satisfaction scores by 41%.

Affiliations

  • Contributor, Quality and Safety in Healthcare Journal
  • Ambassador, World Health Organization (WHO) Patient Safety Alliance
  • Member, American College of Healthcare Executives (ACHE) - Patient Safety Committee
  • Member, American Nurses Association (ANA), Safety Chapter
  • Affiliate, Healthcare Technology Safety Institute (HTSI)
  • Participant, Patient Safety and Quality Improvement Initiative 2023
  • International Association of Administrative Professionals
  • Affiliate, Association for Professionals in Infection Control and Epidemiology (APIC)
  • American Medical Informatics Association
  • American Marketing Association

Certifications

  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • ServSafe
  • Compliance Audit Training in Healthcare
  • Salesforce
  • Certified Medical Auditor (CMA)
  • Microsoft Certified Systems Engineer (MCSE)
  • CPPS - Certified Patient Safety Specialist
  • CompTIA A+ Technician
  • Medication Management Certification from Summit Group

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