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Skills

  • Cost-saving strategies for podiatric supplies
  • Coordination of patient billing and payment recovery
  • Chronic disease management
  • Knowledge of podiatric medical terminology
  • Budgets
  • Medical records management
  • Anesthesia preparation and patient setup
  • MS Office
  • Infection control protocols following OSHA standards
  • Effective communication in high-stress situations

Work Experiences

  • Assisted in the management of electronic scheduling systems to ensure optimal flow of patients, reducing waiting times by 7 minutes per visit.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Assisted in setting up gait analysis tests.
  • Administered wound care procedures.
  • Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
  • Aided accurate diagnosis of bunions.
  • Achieved a 84% drop in follow-up complications.
  • Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date.

Summaries

  • Positive and upbeat personality with excellent communication abilities.
  • Podiatric Assistant with extensive knowledge of medical policies and regulations.
  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Adjusted orthotics for better mobility.
  • Assisted in preparing patients for surgical procedures.
  • Balanced administrative excellence with patient care.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Attentive Podiatric Assistant with strong collaboration skills, consistently enhancing care coordination among healthcare teams, reducing error rates in communication and treatment by 19%.
  • Achieved a 75% reduction in recurring patient issues.
  • Independent worker with extensive medical experience and a meticulous nature dedicated to providing the best possible care to patients.

Accomplishments

  • Led a team to streamline the workflow of podiatric services, improving service delivery time by 74%.
  • Trained on the use of laser therapy for podiatric treatments and contributed to a 46% success rate in treating plantar conditions.
  • Monitored and reported patient vitals during podiatric treatments, ensuring swift response to complications and reducing critical incidents by 42%.
  • Educated patients on orthotic use and care, improving patient adherence to treatment by 19%.
  • Maintained knowledge of current industry standards in foot and ankle care, resulting in the introduction of initiative to the clinic.
  • Improved patient satisfaction by 69% through attentive care, detailed follow-up calls, and personalized foot care plans.
  • Aided podiatrist in diagnosing foot conditions through the preparation of diagnostic radiographs, contributing to a 52% improvement in diagnosis time.
  • Resolved product issue through consumer testing.
  • Improved tracking of patient histories and treatment plans through the implementation of electronic health records, increasing data retrieval speed by 43%.
  • Collaborated with podiatric team to perform wound care, reducing healing time of podiatric ulcers by 68%.

Affiliations

  • Podiatric Medical Assistants in Orthopedics Section
  • Freemason
  • Jaycees
  • Certified Laser Technician for Medical Practices
  • American Orthopaedic Foot & Ankle Society (AOFAS)
  • Society for Vascular Ultrasound (SVU)
  • Partnership for Podiatric Continuing Education (PPCE)
  • Podiatry-focused Continuing Medical Education credits
  • Association for Healthcare Administrative Professionals (AHCAP)
  • National Sterile Processing Association (NSPA)

Certifications

  • Advanced Foot Care Certification (AFC) - initiative
  • Certified Podiatric Medical Assistant (CPMA) - category
  • CompTIA Security+
  • First Aid/CPR Certified
  • BLS/ACLS Certification (Advanced Cardiac Life Support) - framework
  • Advanced Diabetic Foot Care Certification - program
  • First Aid and CPR Certification - American Red Cross (2018)
  • Certified Instrument Specialist (CIS) - process
  • SHRM Certified Professional (SHRM-CP)
  • Sterile Processing Technician Certification - system - 2019

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