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Skills

  • Team building
  • Continuous process improvement initiatives
  • Error rate reduction
  • Relationship development
  • Complex problem-solving
  • Claims processing system expertise (e.g., Jira)
  • Organization
  • First Aid/CPR
  • Documentation abilities
  • KPI tracking and development

Work Experiences

  • Achieved a 2% improvement in claims audit scores.
  • Looked for industry trends on social media and through online sources.
  • Aligned with regulatory compliance goals.
  • Reviewed open requests and redirected workloads to ensure that projects were completed on time.
  • Boosted overall consistency by 43% across regional offices.
  • Achieved Employee of the Year for leading a claims audit transformation project that improved claims accuracy by 20% and saved $15 annually.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with IT teams.
  • Achieved 52% reduction in claims reopens.
  • Collaborated with a multi-department team.

Summaries

  • Accomplished Claims Quality Auditor with a strong background in root cause analysis and claims auditing methodologies. Improved claims accuracy by 57%, contributing to significant organizational cost savings and process streamlining.
  • Offering 15 years of experience as well as the willingness to take on any challenge.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Costs were consistently reduced while profits were increased.
  • Client-oriented Claims Quality Auditor with an in-depth knowledge of claims auditing technologies and processes. Delivered audit results that enhanced compliance adherence by 61% while reducing fines and penalties by $11.
  • Accomplished Claims Quality Auditor with expertise in HIPAA and CMS compliance. Drove a 29% reduction in claims correction time by implementing targeted audit processes and conducting escalated claims investigations.
  • Claims Quality Auditor with 12 years of successful budget management and cross-functional collaboration experience.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Listening to customers, meeting productivity goals, and staying current on company offerings are all skills she possesses.
  • Claims Quality Auditor with 3 years of experience, dedicated to providing personalized, courteous service.

Accomplishments

  • Collaborated with legal and compliance teams, aiding in the resolution of 8 complex disputes, recouping $13 in liabilities.
  • Mathematically validated and reconciled over 6 claims, safeguarding the organization from potential financial discrepancies.
  • Led an initiative that improved claim accuracy by 47%, significantly reducing errors in processing time.
  • Reported directly to program, contributing insights that reduced incorrect claim payouts by 68% while enhancing overall team performance.
  • Collaborated with IT teams to integrate a new dashboard tracking tool, improving auditing transparency by 67%.
  • Audited 11 claims per day using method, ensuring a 74% compliance rate with regulatory requirements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined the claims auditing process using program, reducing average processing time by 33% hours.
  • Collaborated with team of 2 in the development of program.
  • Monitored and aligned processes with healthcare regulations, reducing non-compliance issues and preventing fines of up to $11.

Affiliations

  • Insurance Data Management Association (IDMA)
  • Association of Fraud Examiners (AFE)
  • International Association of Administrative Professionals
  • Toastmasters
  • Society of Women Engineers
  • Member of the Compliance Certification Board (CCB)
  • Speaker at 2020 Healthcare Auditor Conference
  • Lions Club
  • Rotary International
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Healthcare Auditor (CHA)
  • First Aid/CPR Certified
  • Six Sigma Black Belt Certification
  • Certified HIPAA Professional (CHP)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Six Sigma Yellow Belt certification
  • Salesforce

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