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Skills

  • Depression and anxiety treatment
  • Crisis intervention techniques
  • MS Office
  • Relationship development
  • Behavior pattern recognition
  • Treatment planning
  • Problem resolution
  • One-on-one counseling
  • Communications
  • Planning and coordination

Work Experiences

  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Assisted clients with language barriers.
  • Assisted in the creation of program procedures.
  • Achieved 35% positive feedback from clinical supervisors.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Was in charge of all tasks delegated to me, including budget management and workflow optimization.
  • Based plans on unique needs and research-backed techniques.
  • Use specialized techniques, solution-focused strategies, and a multi-systems approach to provide therapy to low-income families.
  • Learned performance reporting and quality assurance to help with office needs.

Summaries

  • Communicative and team-oriented, with Asana expertise.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Initiative, method, and system are all available.
  • Strategic planning in framework settings and team leadership in vendor management settings.
  • Achieved a 69% positive feedback rate.
  • Results-oriented Community and Public Service professional with cross-functional collaboration, process improvement, and team leadership strengths.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Proficient in promoting standard by leveraging performance reporting and team leadership knowledge.
  • Achieved 78% positive feedback from clients and supervisors.
  • Community and Public Service student seeking hands-on experience through an internship in budget management.

Accomplishments

  • Assessed mental health via comprehensive intake tools, leading to personalized treatment plans for 5 clients with trauma history.
  • Facilitated couple's therapy resulting in 23% reconciliation rate, reducing need for legal intervention.
  • Provided crisis intervention to 11 families, successfully preventing metric and fostering family stability.
  • Supervised and supported peer intern group in managing shared clinical caseload, fostering knowledge exchange and therapeutic efficiency.
  • Utilized trauma-informed cognitive-behavioral techniques, contributing to category within method.
  • Designed and led workshops on stress reduction techniques for at-risk parents, improving parental coping by 69%.
  • Utilized psychodynamic therapy techniques, helping 2 families address underlying tensions contributing to relational discord.
  • Effectively managed therapeutic caseload, consistently surpassing performance benchmarks in client retention and satisfaction.
  • Trained in method to treat complex grief in families affected by loss, achieving initiative.
  • Delivered systemic therapy based on Bowen Theory, resulting in 38% reduction of chronic family conflicts.

Affiliations

  • Counseling Affiliation with method - Delivered counseling and interventions to high-risk communities
  • Association for Contextual Behavioral Science (ACBS) - Affiliate, focusing on Acceptance and Commitment Therapy (ACT)
  • Volunteer Crisis Counselor for YouthLine - Provided voluntary phone consultations to crisis-affected families during 2016
  • Licensed Associate Marriage and Family Therapist (LAMFT) - Texas licensure in progress
  • Membership in Association of Family and Conciliation Courts (AFCC) - Attended sessions on family conflict resolution and custody interventions
  • Gay, Lesbian & Straight Education Network (GLSEN) - Actively contributed to initiatives supporting LGBTQ+ youth and families
  • Peer Support Group Leader in College Counseling Center - Led support groups focused on student relational and communication issues
  • National Alliance on Mental Illness (NAMI) - Volunteered in community-based mental health awareness events
  • American Association for Marriage and Family Therapy (AAMFT) - Active Member
  • American Counseling Association (ACA) - Participated in Continuing Education (CE) workshops on trauma-informed care

Certifications

  • Association for Project Management (APM)
  • Approved Clinical Supervisor (ACS) from the Center for Credentialing & Education (CCE)
  • Certified Professional Counselor Supervisor (CPCS) from standard
  • Solution-Focused Brief Therapy (SFBT) Certification from Institute for Solution-Focused Therapy
  • Certificate in Family Systems Theory from The Bowen Center
  • Certification in Domestic Violence Counseling from Harbor & Co.
  • Advanced Practice Clinician in Child and Family Therapy from Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Complex Trauma Treatment Certification from the National Institute for the Clinical Application of Behavioral Medicine (NICABM)
  • Grief Counseling Certification from the American Academy of Grief Counseling

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