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Skills

  • Adherence to OSHA safety and hygiene standards
  • Expertise in infection control protocols
  • Problem resolution
  • Communications
  • Sealant application
  • Customer service
  • Emergency dental procedure support
  • Dental staff assistance
  • Team building
  • Enhancing dentist operational efficiency

Work Experiences

  • Achieved a reduction of 73%.
  • Boosted clinic attendance by 66%.
  • Explained treatment procedures and gave patients instructions on how to care for themselves at home.
  • Awarded Top Performer for exceptional patient care after assisting in an initiative that lowered treatment anxiety in pediatric patients by 16%.
  • Administered local anesthetics for 8 patients.
  • Assisted in managing medical emergencies such as fainting during oral surgeries, ensuring patient safety and immediate response team activation.
  • Used Tableau to schedule appointments for patients.
  • Achieved a 45% decrease in documentation errors.
  • Conducted dental charting and recording of periodontal measurements, contributing to early identification of potential issues in 8 patients.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Dental industry's success.
  • Well-organized and conscientious about meeting individual needs.
  • High adaptability and problem-solving abilities.
  • 18 years of experience as a Dental Assistant in project management.
  • Certified Preventative Dental Assistant is a multi-talented Certified Preventative Dental Assistant who is consistently rewarded for planning and operational improvements.
  • Achieved a category award for infection control excellence.
  • Successful dental professional with 17 years of experience working in a fast-paced environment.
  • Strengths in stakeholder engagement and team leadership backed up by Dental training.
  • Achieved a 36% reduction in complications.
  • Precise communicator with experience working with dental team members, accurately entering patient data, and maintaining confidentiality.

Accomplishments

  • Managed and maintained patient records, ensuring compliance with both HIPAA guidelines and the clinic’s own confidentiality policies.
  • Managed the clinic’s inventory and supply chain, reducing overhead supply costs by 33% through bulk ordering and predictive inventory management.
  • Documented and resolved framework which led to method.
  • Designed post-operative care instructions for complex extractions and oral surgeries, reducing complications in 6 patients by 59% within 2024 at Raleigh.
  • Prepared clinical rooms with necessary tools for an average of 13 dental procedures per day, consistently exceeding clinic time efficiency benchmarks.
  • Boosted patient satisfaction by 51% through improved communication and follow-ups on post-surgical care instructions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in over 3 successful wisdom teeth extractions annually, ensuring appropriate anesthetics monitoring and patient comfort throughout each procedure.
  • Collaborated with dentists to develop individualized oral care plans for patients, generating higher patient compliance and reducing follow-up treatments by 43%.
  • Supported in the implementation of new digital radiography systems, reducing patient wait time for results by 34% and improving diagnostic capabilities for the clinic.

Affiliations

  • American Society of Safety Professionals
  • Dental Assisting National Board (DANB) Continuing Education - 2017
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Cardiopulmonary Resuscitation (CPR) and Basic Life Support (BLS) Certification - American Heart Association
  • Project Management Institute
  • Certified in Digital Dental Technology (Intraoral Scanning) - 2022
  • Lions Club
  • Association of Information Technology Professionals
  • Clinical Liaisons Association - Participated in Patient-Experience Initiatives

Certifications

  • Basic Periodontal Examination (BPE) Certification
  • Expanded Functions Dental Assistant (EFDA) Certification
  • National Provider Identifier (NPI) Registered Provider
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Administrative Dental Assistant Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+

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