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Skills

  • Preventive maintenance planning
  • Staff development
  • Extremely organized
  • Supervision
  • Product testing
  • Interpersonal and written communication
  • Data entry
  • Project organization
  • Team building
  • Budgets

Work Experiences

  • Answered an average of 2 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Entered data into the Power BI system, including payments, account information, and call logs.
  • Was in charge of day-to-day operations as well as emergency response, which included plant shutdowns and restarts.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Was in charge of a well-organized maintenance program that included both predictive and preventative actions.
  • Assessed biomass gasification processes, equipment, and facilities in order to come up with ways to increase capacity while lowering operating costs.
  • Was in charge of monitoring biomass operations for regulatory compliance.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Analyzed logs and reports to find inefficiencies, increase production, and improve safety.
  • Achieved Innovation Award safety recognition.

Summaries

  • Design and development of successful method embedded software applications in the past.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Intelligent critical thinker with a knack for making decisions and delivering effective solutions through deductive reasoning.
  • Knowledgable in a variety of design and testing methodologies.
  • System are well-understood.
  • Shift Engineer with 3 years of successful strategic planning and client relations experience.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Motivated Shift Engineer with experience managing large-scale projects, including budgeting and administration.
  • Audited equipment.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.

Accomplishments

  • Conducted training sessions on emergency protocols, improving response times during emergencies by 36% and maintaining consistent production output.
  • Created
  • Managed
  • Developed
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Guided
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Recommended
  • Proposed
  • Monitored

Affiliations

  • International Maintenance Institute (IMI)
  • Occupational Safety and Health Administration (OSHA) Safety Certificate Holder
  • Association of Energy Engineers (AEE)
  • Project Management Institute (PMI)
  • National Institute for Certification in Engineering Technologies (NICET)
  • Volunteer Instructor, metric Maintenance Training Programs
  • American Medical Informatics Association
  • American Society of Mechanical Engineers (ASME)
  • National Association of Social Workers
  • Lions Club

Certifications

  • Power Systems Protection and Relaying Certification
  • Salesforce
  • CompTIA Security+
  • CompTIA Network+
  • Boiler Operator License – North Carolina
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Power Plant Operations Certification
  • Forklift Operator Certification Harbor & Co.
  • Advanced Electrical Troubleshooting and Safety Certification

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