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Skills

  • Scheduling
  • First Aid/CPR
  • MS Office
  • Handling termination paperwork and documentation
  • Recruitment
  • Mail handling
  • Budgets
  • Sorting and labeling
  • Process improvement
  • Customer service

Work Experiences

  • Collaborated with HR team.
  • Collaborated with program customers to determine their needs and deliver framework service.
  • Collaborated with HR team to assist in processing over 14 employee onboarding forms, reducing turnaround time by 59%.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Coordinated subordinates' and staff's work activities in the areas of employment, compensation, labor relations, and employee relations.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Examined and revised compensation and benefit policies in order to create competitive programs and ensure compliance with legal requirements.
  • Looked for industry trends on social media and through online sources.
  • Compiled and analyzed performance data for annual reviews.
  • Compiled exit survey data.

Summaries

  • HR Assistant who is dedicated to providing excellent customer service and has a strong academic background in human resources and administration.
  • Adept at compiling and analyzing exit survey data to inform HR team strategies, resulting in improved retention rates.
  • Communicative and decisive, with a focus on enhancing and maintaining HR administration, payroll, and recruiting efficiency.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at managing confidential employee information.
  • Adept at compiling exit survey data.
  • Assisted in talent acquisition strategies.
  • Achieved results over several months.
  • Achieved results within three years.
  • Adept at analyzing exit survey data.

Accomplishments

  • Researched and recommended metric workforce management software, leading to a decision that improved administrative task efficiency by 42%.
  • Developed and maintained a tracking system for contracts and performance reviews, reducing administrative backlog by 66%.
  • Generated performance improvement plans (PIPs) and tracked employee progress, providing meaningful feedback for managers in under one year.
  • Managed HR documentation related to employee benefits and leave policies, ensuring 64% accuracy and timely action.
  • Audited employee records to ensure personal data was up-to-date in HRIS, improving data integrity by 52%.
  • Helped organize employee recognition programs resulting in a 23% uptick in employee morale based on post-event surveys.
  • Delivered orientation sessions for new hires, expediting the onboarding process and aligning expectations for human resources.
  • Verified payroll for 2 employees, ensuring 64% accuracy and preventing payroll discrepancies.
  • Introduced a more efficient data input procedure that reduced errors by 76%, ensuring better accuracy in HR analytics.
  • Collaborated with HR team to administer method employee benefits, ensuring all eligible staff were properly enrolled by system.

Affiliations

  • HR Tech Conference Attendee - Gained insights into the latest HR software tools and retention analytics.
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • Local Chamber of Commerce HR Council - Attended monthly meetings focused on legal updates in labor relations and employee benefits.
  • Association for Talent Development (ATD) Volunteer - Led project management activities for leadership development initiatives.
  • Lions Club
  • Association of Information Technology Professionals
  • National Association of African American Human Resources Professionals (NAAAHRP) - Assisted in promoting diversity hiring and inclusive work environments.
  • Toastmasters
  • American Society of Safety Professionals

Certifications

  • Professional Workplace Communication Skills Certification from Northwind
  • SHRM-CP Learning System Completion Certificate by Brightline
  • Certified Administrative Professional (CAP) from the International Association of Administrative Professionals
  • Basic Life Support (BLS) & First Aid Certification from the American Red Cross
  • Workplace Diversity & Inclusion Certification from standard
  • Payroll Compliance Practitioner (PCP) from Vantage
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Workplace Hazardous Materials Information System (WHMIS) from Cedar Works
  • Employment Law for HR Professionals from Lakeside Partners

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