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Skills

  • Lean Management implementation
  • Operational risk assessment
  • Multilingual communication for international audits
  • Project organization
  • Multi-site audit coordination
  • Operational improvement
  • Environmental compliance auditing
  • Budgets
  • Business operations
  • Operational excellence

Work Experiences

  • Completed audit findings within several months.
  • Developed metric metrics derived from raw company data to track improvements in organizational efficiency.
  • Achieved 14% of companies passing on their first attempt.
  • Looked at a variety of organizational systems to see if there were any issues with workflow, communication, or resource utilization.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with international teams.
  • Used on-site observation and personal interviews to identify individual employee strengths.
  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Aimed at driving corrective and preventive actions.
  • Answered 15 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Achieved efficiency through automation and process optimization.
  • Clear understanding of risk assessment and performance reporting as well as cross-functional collaboration training.
  • Achieved 34% faster issue resolution.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Agile and results-oriented with comprehensive expertise in supplier audits, ensuring 6% SLA adherence and improved reliability across regional and global suppliers.
  • With 5 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Top-notch administrator with a well-organized and financially savvy approach.
  • Initiative Management Analyst with extensive experience in financial, business development, and operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.

Accomplishments

  • Led post-audit debriefings with customer success, resulting in 44% quicker closure of corrective action requests.
  • Documented and resolved system which led to method.
  • Conducted company-wide ISO 9001:2015 audits, resulting in certification with zero major non-conformances within the first attempt.
  • Performed gap analysis on current processes against ISO method, identifying 8 critical areas for improvement that yielded a 24% boost in compliance.
  • Utilized risk-based audit planning to prioritize high-impact areas, reducing audit cycle times across product by 69%.
  • Assessed 18 processes company-wide, identifying and rectifying inefficiencies, leading to a 29% increase in process efficacy.
  • Implemented enterprise-wide audit software that automated auditing workflows, reducing manual reporting time by initiative per audit.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced repeat audit findings by 43% by implementing root cause analysis methodologies in internal reviews.
  • Led the risk-based internal audit program, achieving standard for compliance improvement ahead of schedule.

Affiliations

  • Affiliate with the Information Systems Audit and Control Association (ISACA)
  • Member of the National Association of Environmental Management (NAEM)
  • Employment and Career Affiliation with the Chartered Quality Institute (CQI)
  • Participant in the Institute for Supply Management Audit Leadership Group
  • Project Management Institute
  • Member of the Association of Information Security Auditors
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Member of the Center for International Environmental Law (CIEL)
  • Certification in Lead ISO Auditor through PECB (Professional Evaluation and Certification Board)

Certifications

  • ISO 9001:2015 Lead Auditor Certification
  • Certified Public Accountant (CPA)
  • Certified Fraud Examiner (CFE)
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • ISO 14001 Environmental Management Systems Auditor
  • SHRM Certified Professional (SHRM-CP)
  • Certified Lean Six Sigma Green Belt
  • Certified in Risk and Information Systems Control (CRISC)

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