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Skills

  • Operational improvement
  • Commercial leasing strategy development
  • Sales and marketing
  • Cost reduction initiatives for operating expenses
  • Contract dispute mediation
  • Supervision
  • Business Development
  • Communications
  • Negotiation
  • Cross-functional team leadership

Work Experiences

  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 16%.
  • Created budgets and prepared quotes for new products and services.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Welcomed new members and established and updated memberships in Brightline standard programs.
  • Achieved a tenant satisfaction score of 46% in 2016.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Achieved savings of $9.
  • Shared best practices with on-site and external personnel to align efforts and goals.

Summaries

  • Clear understanding of vendor management and project management as well as data analysis training.
  • Develop strategic business partnerships and relationships.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Bringing 9 years of industry experience to Vantage, and ready to take on a challenging, growth-oriented role.
  • Professional with over 2 years of experience as a manager for a $6 two years revenue-generating company.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Lease Manager with 17 years of successful stakeholder engagement and project management experience.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Accomplished in leading lease renewals for large-scale properties, delivering a 59% increase in achieved revenue while maintaining tenant satisfaction.

Accomplishments

  • Reviewed and approved financial statements and forecasts for new property developments, preventing $18 in potential loss due to better budget alignment.
  • Negotiated lease renewals at 65% higher rates than prior contracts, benefiting property owners and maintaining high occupancy levels.
  • Negotiated complex, multilingual lease terms with international clients, securing long-term agreements valued at $17 per year.
  • Collaborated with team of 17 in the development of method.
  • Drafted comprehensive audit reports for executive management on rental discrepancies, recovering $2 in additional income annually.
  • Created detailed reports on leasing performance and KPIs, presented findings to senior management, driving a 55% improvement in portfolio ROI.
  • Successfully onboarded and trained 12 new employees on lease management software, resulting in a 52% decrease in data entry errors and increasing system efficiency.
  • Documented and resolved standard which led to system.
  • Served as the primary point of contact for ongoing tenant concerns, successfully resolving 9 issues monthly to ensure high tenant retention.
  • Negotiated lease agreements with 10 tenants, securing an average rental income increase of 76% and retaining highly competitive contract terms.

Affiliations

  • Real Estate Board of Portland
  • National Association of Property Managers (NAPM)
  • The Shopping Center Group Alumni Network
  • American Marketing Association
  • Local Real Estate Investment Association (REIA)
  • International Council of Nurses
  • Urban Retail Leasing Strategies Forum
  • Tenant Advisory and Real Estate Counselors Network
  • Certified Retail Property Executive (CRX)
  • Lions Club

Certifications

  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Real Estate Analyst (CREA) from Brightline
  • First Aid/CPR Certified
  • Certified Tenant Representative (CTR) by National Association of Realtors (NAR)
  • ServSafe
  • Certificate in Commercial Real Estate from Cornell University
  • Microsoft Certified Systems Engineer (MCSE)
  • Real Estate Broker License - Massachusetts

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