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Skills

  • Social skills teacher
  • Case documentation
  • Mental health legal compliance awareness
  • Conflict resolution in high-stress environments
  • Learning disability awareness
  • Family reintegration planning
  • Client progress monitoring and reporting
  • Behavioral treatment planning
  • Post-treatment success rate improvement
  • PTSD specialist

Work Experiences

  • Helped clients transition smoothly by encouraging and reassuring them throughout the process.
  • Assisted residents in setting personal goals.
  • Collaborated with program to provide court-mandated reports on clients' treatment progress and case plans, achieving 23% accuracy in submission.
  • Administered medication under nurse oversight, ensuring compliance with all treatment directives and significantly lowering incidents of non-compliance.
  • Assisted residents in setting attainable, measurable personal goals within their treatment plans, increasing treatment completion rates by 56%.
  • Adjusted medications for clients.
  • Contributed to a 77% decrease in aggressive behaviors.
  • Supervised individual and family therapy sessions for children ranging in age from 8 to 2.
  • Achieved a 58% improvement in attendance.
  • Achieved 75% improvement in client well-being.

Summaries

  • Achieved measurable program improvements.
  • Accomplished in supervising junior staff on trauma-informed best practices, contributing to a 80% improvement in daily operations and client satisfaction.
  • Adept at addressing the specific needs of vulnerable populations in residential settings, leading to superior client outcomes and service-caliber improvement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Community and Public Service, senior Residential Treatment Specialist and outstanding performer in quality assurance and vendor management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Assisted clients after discharge.
  • Preparing and maintaining detailed treatment records and reports is a strong suit.
  • Collaborated on reintegration plans, providing emotional and logistical support for clients and families, improving discharge success rates by 71% %.
  • Achieved 54% adherence to standards.

Accomplishments

  • Maintained detailed and confidential client files with 100% compliance to state and federal regulatory requirements.
  • Reduced client absconding incidents by 27% over several months through personalized risk assessment and close supervision.
  • Participated in standard, collaborating across multiple departments to achieve framework that improved client satisfaction rates by 32%.
  • Collaborated with nursing staff and psychiatrists to provide holistic care, reducing client psychiatric hospitalizations by 20%.
  • Spearheaded a peer-support initiative in the facility, which resulted in a 42% decrease in feelings of isolation and loneliness among clients.
  • Streamlined administrative procedures including daily documentation and reporting, increasing overall productivity by 36%.
  • Collaborated closely with multidisciplinary teams to ensure client action plans were tailored to specific needs and preferences, achieving a 43% success rate in treatment goals.
  • Provided direct support during crisis situations, utilizing de-escalation techniques which mitigated self-harm and property damage in 12 incidents.
  • Helped secure grant funding of $66,000 by preparing evidence-based reports on the effectiveness of our trauma-informed care programs.
  • Documented and resolved procedure which led to process.

Affiliations

  • Positive Behavior Interventions and Supports (PBIS) Coalition
  • Lions Club
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • Rotary International
  • American Society of Safety Professionals
  • Association for Clinical Pastoral Education (ACPE)
  • National Council for Behavioral Health
  • American Marketing Association
  • Trauma-Informed Care Network

Certifications

  • Certified Therapeutic Recreation Specialist (CTRS) – Ironclad Systems
  • Certified Substance Abuse Counselor (CSAC) - Lakeside Partners
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Certified Family Court Mediator 2018
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Childcare Professional (CCP) - Ironclad Systems
  • Nonviolent Crisis Intervention (NCI) Certification
  • Certified Peer Support Specialist (CPSS) - Georgia
  • Certified Family Life Educator (CFLE) - Vantage
  • Applied Suicide Intervention Skills Training (ASIST) Certification

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