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Skills

  • Legible report writing
  • Superb surveillance skills
  • Strong verbal communication
  • Hardware evaluation
  • Product testing
  • Firearms expertise
  • Process implementation
  • Pricing tool development
  • Dinner service planning
  • Team management

Work Experiences

  • Patrolled the interiors of buildings and the grounds of the facility to identify and deter threats to assets.
  • Kept a physical presence at the entrances and exits and carefully monitored the CCTV.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.
  • Achieved zero incidents for 10 consecutive quarters.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Knowledgable in a variety of design and testing methodologies.
  • In extreme weather conditions, consistently works flexible hours.
  • Design and development of successful system embedded software applications in the past.
  • Familiar with a variety of trade and security tools.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Familiar with a variety of weapons and well-versed in effective emergency response and conflict de-escalation strategies.
  • Excellent observational, problem-solving, and decision-making skills, as well as a meticulous nature, unwavering integrity, and sound judgment.
  • Within Miscellaneous, senior Custom Protection Officer and outstanding performer in client relations and strategic planning.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.

Accomplishments

  • Utilized de-escalation techniques during crises, decreasing physical altercations by 59% while maintaining rapport with clients.
  • Upgraded access control systems across Chicago, reducing unauthorized access attempts by 52%.
  • Analyzed historical security threats to develop a trend report, leading to a targeted reduction in incidents by 23% over 18 months.
  • Partnered with local law enforcement to develop emergency response drills, reducing operational downtime by 7 hours during crises.
  • Maintained uninterrupted monitoring of 15 critical locations, ensuring comprehensive site coverage 24/7.
  • Conducted thorough threat assessments, successfully decreasing security risks by 49%.
  • Identified security vulnerabilities within high-risk zones, which led to a fortified defense strategy and a 64% decrease in penetration attempts.
  • Directed the evacuation of over 16 personnel during a high-risk incident, ensuring zero casualties.
  • Utilized tactical surveillance equipment, improving situational awareness and emergency response efficiency by 76%.
  • Increased sales 2% over two years.

Affiliations

  • Community Safety Institute (CSI)
  • International Facility Management Association (IFMA) - Emergency Preparedness Committee
  • Association of Threat Assessment Professionals (ATAP)
  • International Association of Professional Security Consultants (IAPSC)
  • American Medical Informatics Association
  • Toastmasters
  • International Association of Emergency Managers (IAEM)
  • American Board for Certification in Homeland Security
  • Society of Human Resource Management
  • International Public Safety Association (IPSA)

Certifications

  • CompTIA Security+
  • Private Security Guard License from Oregon Department of Public Safety
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Security Awareness & Threat Detection Program Certification from process
  • Certified in Security Risk Management (CSRM) from standard or initiative
  • Certified Emergency Operations Professional (CEOP) by procedure
  • Certified Protection Officer (CPO)
  • Certified Defensive Tactics Instructor from method
  • Certified Access Control Specialist (CACS) from framework

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