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Skills

  • Feeding pumps
  • Medication regimens
  • Compliance with state and federal dietary guidelines
  • Budget management for kitchen supplies
  • Vegetarian diets
  • Conflict resolution with residents and families
  • Customer service
  • Supervision
  • Effective communication with nursing staff and dietitians
  • Geriatric nutrition

Work Experiences

  • Adjusted portions to comply with patient nutrient intake requirements.
  • Achieved zero critical violations.
  • Achieved a 77% decrease in incidents of refusal to eat.
  • Microsoft Excel was delivered to customer locations by me.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by suggesting various wholesome foods and meals.
  • Saved money by developing functional solutions to initiative problems.
  • Working with team members and customers to find workable solutions improved operations.
  • Presented metric, procedure, and standard as examples of program improvements and innovative new programs and services.
  • Developed and oversaw the preparation of specialized diets by spearheaded.

Summaries

  • Achieved 72% improvement in patient satisfaction by focusing on personalized care, including special dietary accommodations and allergen management, resulting in zero incidents over the past year.
  • Data analysis in program settings and client relations in project management settings.
  • Activity Dietary Aide and team leader with 11 years of experience in process settings.
  • Knowledge of Asana in depth, as well as strategic planning and data analysis abilities.
  • Looking forward to taking on a new challenge with a successful team.
  • Detailed nutrition consultations and personalized meal plans to meet the needs of each client are the focus of a nutrition and wellness expert.
  • Achieved 28% improvement in patient satisfaction.
  • Ability to recognize metric issues and integrate framework solutions to achieve method.
  • Achieved a 40% boost in communication satisfaction scores.
  • Six Sigma certified

Accomplishments

  • Executed weekend dietary plans involving specialized meal offerings, increasing weekend participation in dietary programs by 82%.
  • Designed customizable meal plans that reduced resident complaints by 25% and aligned with state dietary requirements.
  • Reduced kitchen operational costs by 64% through rigorous vendor negotiations and more efficient supply ordering.
  • Leveraged ServiceNow to accurately record resident meal preferences, resulting in a 37% improvement in meal satisfaction scores.
  • Developed and maintained relationships with food suppliers to ensure quality control and timely delivery of key ingredients.
  • Spearheaded a project to introduce a farm-to-table initiative, which resulted in sourcing 73% of ingredients from local vendors.
  • Monitored and verified appropriate food temperatures and serving protocols, achieving an audit benchmark of 80% compliance with safety standards.
  • Facilitated 6 resident feedback sessions to gather input on food options and service, leading to the addition of 13 new menu items.
  • Conducted resident satisfaction surveys for dietary services, providing data that influenced the reorganization of meal times and improved overall experience.
  • Recommended and implemented practices that reduced the turnaround time in meal preparation by 74%, significantly enhancing service efficiency in peak hours.

Affiliations

  • Engaged with the Meals-On-Wheels program as a volunteer, providing dietary support to homebound residents.
  • Affiliated with the American Society for Healthcare Food Service Administration, focusing on regulatory policies and standards.
  • Participated in patient care and feeding workshops through the National Association of Nutrition Professionals (2019-2024).
  • Collaborator with the Dietary Managers Association to establish improved nutritional guidelines for assisted living dining services.
  • Collaborated with the Healthcare Foodservice Workers Union (Denver), committing to serving patient health needs in alignment with labor best practices.
  • Member of the Patient Care Committee in a healthcare facility, focusing on feedback and improvement in meal services.
  • Contributed research on patient food preference studies presented at the Food Service Professionals Conference (2015).
  • Associated with the Food Protection Alliance, involved in implementing food hazard prevention strategies in healthcare environments.
  • Certified Dietary Manager (CDM) through ANFP as of 2024.
  • Participated in state-level regulatory food safety sessions, hosted by the Washington Department of Public Health.

Certifications

  • Certified Dementia Practitioner (CDP)
  • Project Management Professional (PMP)
  • Certified Food Safety Manager
  • Salesforce
  • Certified Dietary Manager (CDM)
  • Certified Activity Professional (CAP)
  • ServSafe
  • Ongoing Continuing Education Hours in Nutrition and Wellness
  • First Aid, CPR, and AED Certification
  • Certified Nutrition and Wellness Consultant

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