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Skills

  • Nutrition screening
  • Problem resolution
  • Healthy cuisine
  • Empathy and resident-focused care
  • Inventory management systems
  • Organic foods
  • Customer service excellence
  • Planning and coordination
  • Exceptional organizational abilities
  • RFI Scanners

Work Experiences

  • Finished category of project, which resulted in standard.
  • Achieved zero reported incidents.
  • Achieved 81% improvement in communication satisfaction scores.
  • Adjusted portions to comply with patient nutrient intake requirements.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Assisted new residents with dietary restrictions.
  • Kept up to date on the latest research and trends through continuing education and professional development courses.
  • Kept my category knowledge up to date by doing workflow optimization and client relations.
  • Assisted in developing personalized meal plans based on residents' dietary needs, resulting in a 37% improvement in satisfaction scores.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Accurately met residents' nutritional needs.
  • Ability to recognize metric issues and integrate framework solutions to achieve method.
  • System and standard have a proven track record.
  • Achieved 72% improvement in patient satisfaction by focusing on personalized care, including special dietary accommodations and allergen management, resulting in zero incidents over the past year.
  • Proficient in promoting system by leveraging team leadership and performance reporting knowledge.
  • Strong technical skills and experience in project management.
  • When it comes to creating realistic menus for busy people, practicality is key.
  • Results-oriented Miscellaneous professional with vendor management, risk assessment, and budget management strengths.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Activity Dietary Aide.

Accomplishments

  • Acted as a liaison between kitchen staff and residents to promptly address dietary preferences, resulting in a 45% increase in resident engagement with the dietary program.
  • Executed weekend dietary plans involving specialized meal offerings, increasing weekend participation in dietary programs by 82%.
  • Partnered with the nursing team to introduce nutrient-dense snacks between meals, effectively improving caloric intake for underweight residents by 47%.
  • Monitored and verified appropriate food temperatures and serving protocols, achieving an audit benchmark of 80% compliance with safety standards.
  • Played a critical role in responding to food service audits, ensuring zero violations of local and federal dietary standards for 17 consecutive years.
  • Revised dietary service protocols that resulted in CPA-level compliance in food handling and storage procedures.
  • Implemented a portion control strategy, which led to a 65% reduction in food waste per meal service.
  • Collaborated with a multidisciplinary team to create specialized meal plans that met residents' dietary restrictions, contributing to a 40% increase in resident satisfaction.
  • Reduced kitchen operational costs by 64% through rigorous vendor negotiations and more efficient supply ordering.
  • Developed a nutritional education program for staff, which led to 2 employees earning their Scrum Master in food safety and nutrition.

Affiliations

  • Volunteer at initiative, participated in nutritional planning and meal hosting to support patient-centric dietary goals.
  • Certified in Microsoft Office Specialist (MOS) for Excel and leveraged this for advanced tracking of dietary inventories.
  • Engaged with the Meals-On-Wheels program as a volunteer, providing dietary support to homebound residents.
  • Contributed research on patient food preference studies presented at the Food Service Professionals Conference (2015).
  • Member, Healthcare Caterers Association (Phoenix Chapter), active in workshops on meal preparation for patients with specific dietary restrictions.
  • ServSafe Food Handler Certified, granted by Vantage as of 2019.
  • Student Member, American Dietetic Association, supported hands-on learning in kitchen rotation with dietary aides.
  • Participant, National Council of State Boards of Nursing (NCSBN) conferences to stay updated on dietary needs of patients with complex care routines.
  • Member of the Patient Care Committee in a healthcare facility, focusing on feedback and improvement in meal services.
  • Affiliated with the American Society for Healthcare Food Service Administration, focusing on regulatory policies and standards.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • American Academy of Financial Management (AAFM)
  • Google Certified Professional Cloud Architect
  • Microsoft Office Specialist (MOS)
  • HACCP Certification (Hazard Analysis Critical Control Point)
  • Certified Business Analysis Professional (CBAP)
  • Certified Dietary Technician (CDT)
  • Cisco Certified Network Associate (CCNA)
  • Certified Activity Professional (CAP)
  • Certificate in Food Service Management Essentials

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