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Skills

  • Continuous process improvement
  • Medical billing and coding fundamentals
  • Method equipment
  • Regulatory compliance
  • Problem resolution
  • Cross-functional team communication
  • Data entry accuracy
  • Communications
  • Authorization document management
  • Patient cancellation reduction

Work Experiences

  • Oversaw the delivery of procedure project by standard team, which resulted in framework.
  • Completed emergency fixes as a stopgap until maintenance teams could complete advanced repairs.
  • Balanced priorities effectively.
  • Collaborated with the nursing leadership to optimize post-surgical patient flow, ensuring timely bed assignments for Chicago hospital.
  • Achieved reduction over a period of two years.
  • Collaborated with Operating Room Scheduler to improve audio and video quality during broadcasts.
  • Addressed scheduling bottlenecks.
  • Oversaw a team of 6 technical professionals to manage successful broadcasts.
  • Collaborated with Operating Room Scheduler to identify scheduling needs.
  • Assisted in training a new team of schedulers.

Summaries

  • Creates data-driven reports.
  • Conscious member of the broadcast team with superior technical knowledge and experience in coordinating system transmissions.
  • Coordinated surgeries around surgeon preference patterns.
  • Achieved a 75% decrease in operating room downtime.
  • Coordinated over 13 surgeries per day.
  • Anticipated critical needs.
  • Achieved a 33% improvement in operational flow.
  • Contributed to enhanced departmental efficiency.
  • Achieves excellence in managing priority surgical cases.
  • Offering 10 years of practical experience as well as extensive stakeholder engagement knowledge.

Accomplishments

  • Trained 9 new staff members on OR scheduling best practices, improving overall team effectiveness by 62%.
  • Created and maintained comprehensive physician time-off calendars, ensuring zero scheduling conflicts during peak surgery periods.
  • Maintained data entry accuracy of 43% in patient scheduling records, ensuring compliance with hospital guidelines and minimizing scheduling risks.
  • Monitored surgeon block time usage and adjusted accordingly, reducing unutilized OR time by 75% hours per week.
  • Developed a customized reporting dashboard in HubSpot to track key KPIs, ensuring optimal operating room utilization and resource allocation.
  • Improved surgical team coordination through detailed daily briefings, minimizing scheduling conflicts and ensuring timely starts.
  • Documented and resolved system which led to program.
  • Reduced patient waiting times for surgery by 57% minutes through real-time scheduling adjustments and effective communication with the OR team.
  • Processed 14 daily surgeon schedule modifications, effectively balancing elective and urgent surgeries with no operational delays.
  • Collaborated with team of 18 in the development of procedure.

Affiliations

  • Association for the Advancement of Medical Instrumentation (AAMI)
  • American Association of Healthcare Administrative Management (AAHAM)
  • Association for Surgery Scheduling and Systems Management (ASSSM)
  • National Association of Social Workers
  • National Surgical Assistant Association (NSAA)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Certified Healthcare Manager (CHM) Program
  • National Society of Certified Healthcare Schedulers (NSCHS)
  • Surgical Administrative Professionals (SAP)

Certifications

  • ServSafe
  • Certified Medical Reimbursement Specialist (CMRS)
  • Certified Operating Room Coordinator (CORC)
  • Certified Medical Office Manager (CMOM)
  • First Aid/CPR Certified
  • Epic Systems Certification Jira 2020
  • Certified Patient Care Coordinator Brightline 2021
  • Six Sigma Green Belt – Healthcare Industry Focus
  • CompTIA Security+
  • Certified Health Unit Coordinator (CHUC)

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