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Skills

  • Weekly Payroll
  • Tax preparation
  • Excellent communication
  • Bilingual in Spanish
  • Business Development
  • Supply replenishment
  • Advertising
  • File/records maintenance
  • Sales
  • Lead development

Work Experiences

  • Quickly identified problems and alerted IT Manager to any potential project delays.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Advised
  • Kept track of everything.
  • Successfully led key projects that yielded a process.
  • Create desktop and web applications.
  • Guided
  • Worked closely with project members to identify and quickly resolve issues.
  • Met with executives to provide advice and make plans for short- and long-term IT system upgrades.

Summaries

  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Expert
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Seasoned
  • Plan and implement risk assessment with a specialization in performance reporting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Skills in vendor management and workflow optimization are available.

Accomplishments

  • Established a hybrid cloud architecture that reduced on-premise infrastructure costs by 49% and elevated data recovery times to 12% faster.
  • Led the company’s effort in cybersecurity, responding to 11 potential data breaches with immediate remedies that prevented any financial losses.
  • Streamlined third-party vendor relationships, saving the company 80% annually on contracted services and software maintenance.
  • Achieved a 27% reduction in user-reported incidents by upgrading end-user hardware and improving self-service IT solutions.
  • Reduced software licensing costs by 45% through renegotiating contracts with key vendors, contributing to annual cost savings.
  • Guided the deployment of new cybersecurity measures, which reduced potential vulnerabilities by 74% and increased network resilience to cyber threats.
  • Devised and enforced network security protocols that ensured compliance with regulatory frameworks such as GDPR and HIPAA, passing 10 security audits with no major findings.
  • Led the deployment of monitoring and alerting systems that reduced response times to critical IT incidents by 47%, significantly improving service uptime.
  • Documented and resolved program which led to system.
  • Resolved product issue through consumer testing.

Affiliations

  • Participant, Google Cloud User Group - Enhancing skills and knowledge of Google Cloud infrastructure and services.
  • Participant, Red Hat Certified Professionals Program - Certified in Six Sigma for open source software and cloud deployments.
  • Member, Association for Progressive Communications (APC) - Emphasizes collaboration in developing ICT policies for organizational growth.
  • Alumni, SANS Institute - Completed system, spearheading organizational security initiatives.
  • Member, AI Infrastructure Alliance - Collaborating to standardize AI-based cloud services and infrastructure solutions.
  • Freemason
  • Fellow, Institute for Digital Transformation (IDT) - Developing strategies to enable digital business transformation.
  • American Society of Safety Professionals
  • Project Management Institute
  • Toastmasters

Certifications

  • Certified Public Accountant
  • IT Infrastructure Library (ITIL) Foundation Certification
  • Microsoft Certified: Power Platform Fundamentals
  • Project Management Professional (PMP)
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional
  • Certified Cloud Security Professional (CCSP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Information Technology Manager (CITM)
  • Certified in Governance of Enterprise IT (CGEIT)
  • GIAC Certified Project Manager (GCPM)

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