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Skills

  • Multilingual communication metric, system
  • Customer relationship management
  • Preventative safety measures
  • Supervision
  • Swim instruction
  • Regulatory compliance
  • Leadership development in junior staff
  • Community outreach and education in water safety
  • Problem resolution
  • Injury prevention strategies

Work Experiences

  • Assessed potential hazards.
  • Addressed 14 at-risk swimmers.
  • Dove into the water right away to assist struggling swimmers.
  • Aided the transition to digital water safety reporting.
  • Reiterated water safety practices and lifesaving measures, including quality assurance in every class to prevent accidents.
  • Observed recreational users in order to spot potential safety issues and prevent repeat offenses.
  • Achieved 81% fewer accidental drownings.
  • Performed life-saving measures such as CPR until paramedics arrived during incidents.
  • Awarded Top Performer for excellence in aquatic safety.
  • Handled procedure and metric situations using a broad skill set that included client relations and workflow optimization, and I escalated framework issues to Aquatic Aide for help.

Summaries

  • Within Miscellaneous, senior Aquatic Aide and outstanding performer in workflow optimization and performance reporting.
  • Achieved procedure in community wellness and fitness.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Excellent communicator and team player with a strong work ethic.
  • Provided helpful advice and instruction to patrons of all ages on how to gain confidence and strength in the water.
  • Engaging Aquatic Aide promoting 18 years of experience in swimming instruction.
  • Category and process techniques are second nature to me.
  • Aquatic Aide with 18 years of experience staying calm and focused in high-stress situations.
  • Dedicated to increasing water safety in and around large bodies of water.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Effectively responded to emergency situations, providing medical care and ensuring no further injuries occurred, safeguarding patrons.
  • Provided aquatic therapy assistance for seniors, tailoring sessions to improve mobility and promote continued physical well-being.
  • Developed an accident response protocol for all staff leading to a 79% faster response time in emergencies.
  • Facilitated emergency drills, testing team response times and improving readiness by 52%, surpassing department benchmarks.
  • Contributed to a team effort maintaining compliance with Chicago health regulations during monthly inspections of aquatic facilities.
  • Received positive feedback from clients, resulting in a 33% client retention rate for personalized swimming lessons.
  • Collaborated with a team to ensure chemical levels in program pools remained compliant with initiative for 2015.
  • Implemented a new injury prevention protocol resulting in a 57% reduction in poolside accidents over several months.
  • Supervised 12 swimmers in a safe environment, achieving zero incidents in 10 consecutive sessions.
  • Managed the hourly safety checks for 8 pool zones, ensuring proper hazard identification and timely remedy actions.

Affiliations

  • American Academy of Pediatrics Aquatic Safety Workshop Attendee
  • Certified Pool Operator (CPO) designation with the National Swimming Pool Foundation
  • National Association of Lifeguards and Water Safety Instructors
  • Society of Human Resource Management
  • Water Safety Instructor (WSI) through the American Red Cross
  • YMCA Lifeguard Certification
  • International Life Saving Federation (ILS) Member
  • USA Lifeguarding Association Member
  • Member of the Parks & Recreation Advisory Board for Atlanta
  • Association of Aquatic Professionals (AOAP)

Certifications

  • American Red Cross Babysitting Basics with Water Safety Focus
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Aquatic Facility Operator (AFO)
  • Salesforce
  • Open Water Lifeguard Certification by Vantage
  • CPR, AED, and First Aid for Professional Rescuers (American Red Cross)
  • PADI Rescue Diver Certification
  • Water Aerobics Instructor Certification through Meridian

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