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Skills

  • Physical therapy support
  • Operational improvement
  • Chauffeuring
  • Errands
  • De-escalation techniques
  • Vital signs monitoring
  • Staff collaboration
  • Basic Life Support (BLS)
  • Travel administration
  • Regulatory compliance

Work Experiences

  • Assisted patients with bathing, dressing, dental care, and personal grooming in order to support their daily hygiene needs.
  • Addressed specific needs of patients with chronic diseases.
  • Kept track of the entire family's schedule and planned events.
  • Accurately documented health status.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Made sure that personal and professional documents were filed properly.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Achieved results across 12 quarters.
  • Achieved results from 2023 to 2016.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Compassionate, with a strong focus on providing outstanding customer service.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Friendly and personable, with a keen eye for detail.
  • Healthcare Support Worker is a responsible Healthcare Support Worker who is certified in OSHA and has a 14-year career in healthcare.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as spearheaded and implemented.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.

Accomplishments

  • Successfully advocated for patient care improvements during team meetings, resulting in the adoption of system reducing response times.
  • Utilized conflict resolution skills to resolve disputes between patients, family members, and staff, improving patient satisfaction scores.
  • Supported the implementation of electronic health records (EHR) systems, reducing manual record-keeping errors by 41% and improving documentation times.
  • Safely transported patients to and from diagnostic departments, adhering to hospital safety standards and achieving zero reported incidents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated patient transfer procedures within the hospital, ensuring swift transport without compromising patient safety.
  • Used conflict resolution strategies to de-escalate challenging patient scenarios, resulting in a safer environment for both staff and patients.
  • Developed individualized care plans with registered nurses and delivered patient-centered care, improving patient satisfaction scores by 42%.
  • Contributed to the facility’s infection control program, achieving a 68% reduction in hospital-acquired infections.
  • Contributed to a hospital-wide fall risk reduction program, with results showing a 26% improvement across all departments.

Affiliations

  • Society of Women Engineers
  • De-escalation Specialist Certification from Crisis Prevention Institute (CPI)
  • National Association of Social Workers
  • Society of Human Resource Management
  • Toastmasters
  • Student Membership in National Association for Healthcare Quality (NAHQ)
  • Licensed Nursing Assistant (LNA) Certification - Colorado
  • Member of the National Patient Safety Foundation
  • Jaycees
  • Special Olympics - Volunteer for Medical Support

Certifications

  • CPR/AED Certification, method
  • Patient Care Technician (PCT) Certification - National Healthcareer Association
  • CompTIA Security+
  • Ethical Caregivers Training Certificate - procedure
  • First Aid/CPR Certified
  • ServSafe
  • End of Life Doula Certification - International End of Life Doula Association (INELDA)
  • Certified Developmental Disabilities Professional (CDDP) - National Organization for Human Services (NOHS)
  • Nonviolent Crisis Intervention Certification (CPI) - Crisis Prevention Institute
  • Falls Prevention Training Program Certification - standard

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