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Skills

  • Conflict De-escalation with Patients
  • Project estimation and bidding
  • Drywalling
  • MS Office
  • Mechanical expertise
  • Documentation
  • Supervision
  • Safety and compliance
  • Team management
  • Safety awareness

Work Experiences

  • Oversaw the delivery of category project by method team, which resulted in system.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Operated the garbage compactor and ensured that garbage was separated to prepare for three years sanitation pickup.
  • Assisted nurses with routine checks.
  • Assisted nurses during emergency procedures.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with case managers to coordinate patient transfers, reducing delays and lowering wait times by 71%.
  • Adapted to specialized dietary requirements.
  • Constantly initiated proactive maintenance checks on medical carts, reducing overall downtime and improving operational readiness.
  • Collaborated with case managers.

Summaries

  • Unit Helper is an energetic Unit Helper who specializes in plumbing issues, pipe leaks, and pool maintenance.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Assumed leadership responsibilities.
  • Within Miscellaneous, senior Unit Helper and outstanding performer in strategic planning and client relations.
  • Addressed and resolved patient concerns quickly and professionally.
  • Process improvement is something I've been trained in.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in maintaining sterilized environments through thorough cleaning and sanitation protocols, helping reduce infection rates and improve overall patient safety.
  • Maintenance expert with 18 years of experience as Unit Helper.
  • Consistently recognized for leadership during staff shortages.

Accomplishments

  • Led the efficient distribution of workload among Unit Helper team members, contributing to a 55% increase in daily task completion.
  • Contributed to a 84% increase in workflow efficiency by streamlining patient assistance requests using Power BI.
  • Provided input in shift scheduling that resulted in a more balanced work allocation, reducing staff overtime by 27%.
  • Played a key role in maintaining appropriate linen levels, reducing incidents of linen shortages by 54% through proactive inventory management.
  • Accurately documented and reported minor injuries or skin integrity issues during routine checks, directly contributing to early interventions.
  • Monitored unit inventory and flagged shortages, reducing the occurrence of supply delays by 19%.
  • Supported CNA and RN teams in transporting patients for medical procedures, ensuring secure, timely transfers and reducing patient anxiety.
  • Collaborated with team of 8 in the development of initiative.
  • Participated in departmental quality improvement initiatives, helping to address workflow inefficiencies that resulted in a 82% increase in team productivity.
  • Maintained patient rooms with proper sanitation and restocking, contributing to hospital-grade safety and compliance standards.

Affiliations

  • National Fire Protection Association (NFPA) Healthcare Section
  • Certification in Healthcare Human Resources (CHHR)
  • Certified Nursing Assistant (CNA) Certification 15/2019
  • American Red Cross Healthcare Training Programs
  • Toastmasters
  • Society of Human Resource Management
  • Project Management Institute
  • Member of Infection Prevention Team 2023-2016
  • Basic Life Support (BLS) Certification 2022
  • American Society of Safety Professionals

Certifications

  • Certified Healthcare Facility Manager (CHFM) - standard - 2022
  • Google Certified Professional Cloud Architect
  • CPR (Cardiopulmonary Resuscitation) Certification - procedure - 2023
  • Project Management Professional (PMP)
  • Certified Electrocardiogram (EKG) Technician - process - 2022
  • Bloodborne Pathogens Certification - system - 2021
  • HIPAA Compliance & Training Certification - Vantage - 2019
  • Basic Life Support (BLS) Instructor - standard - 2020
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)

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