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Skills

  • Actionable insight generation from project data
  • Operational improvement
  • Scheduling
  • KPI definition and tracking
  • Process improvement
  • MS Office
  • Data Management
  • Budgets
  • Risk mitigation strategies
  • Automated reporting through Salesforce

Work Experiences

  • Collaborated with departmental leads to develop risk mitigation strategies, preventing 3 high-risk events from occurring.
  • Organized corporate and office conferences for company employees and guests.
  • Completed 6 employees' bi-weekly payroll.
  • Achieved 2% better capacity utilization.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Approved project changes.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Adhered to designated budgetary limits.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.

Summaries

  • With over 18 years of experience in the Miscellaneous field, I am a well-organized Office Manager.
  • Accomplished Project Coordinator.
  • PMO Project Coordinator is a multi-talented PMO Project Coordinator who is consistently rewarded for planning and operational improvements.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Advanced in tracking key project KPIs and facilitating monthly status updates to executive leadership, enhancing the speed and accuracy of decision-making.
  • Highly skilled in quality assurance terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Team player who is methodical and detail-oriented and has expertise in performance reporting.
  • Professional in office management and administration with 10 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.

Accomplishments

  • Successfully implemented a vendor management plan that offset project costs by 63% for system, within the defined budget.
  • Coordinated cross-functional teams across 7 departments to ensure on-time project delivery for category, improving collaboration and accountability.
  • Developed risk impact documentations, reducing the occurrence of unforeseen project risks by 67% and maintaining project forecast integrity.
  • Worked closely with finance for monthly budget reconciliation, resulting in 18% fewer discrepancies in project financial projections.
  • Generated comprehensive resource forecasting reports that allowed senior management to make informed decisions and avoid resource allocation bottlenecks.
  • Enhanced department's ability to track and adjust project scope by developing an adaptable scope management plan, leading to fewer delayed deliveries.
  • Drove a 36% improvement in departmental collaboration efficiency by introducing a cross-functional meeting cadence for roadmap alignment.
  • Liaised with leadership to draft and implement project governance best practices, solidifying compliance and audit readiness across the portfolio.
  • Led weekly reporting on project KPIs, ensuring critical performance metrics like budget utilization and resource allocation exceeded stakeholder expectations on framework.
  • Reduced cycle time for weekly project status reviews by automating key workflows within QuickBooks, cutting review times by 77%.

Affiliations

  • Technology Association of Seattle
  • Society of Human Resource Management
  • Scrum Alliance
  • PMO Global Alliance
  • International Association of Administrative Professionals
  • Six Sigma Training and Certifications
  • Business Technology Association (BTA)
  • Women in Project Management (WIPM)
  • Business Process Management Institute (BPMI)
  • Project Management for Change (PM4Change)

Certifications

  • Certified Information Systems Auditor (CISA)
  • Certification in Agile Project Management (ICP-APM)
  • Project Management Professional (PMP) Certification
  • Google Certified Professional Cloud Architect
  • Oracle Primavera P6 Enterprise Project Portfolio Management (EPPM) Certification
  • Agile Certified Practitioner (ACP) by PMI
  • Certified Public Accountant (CPA)
  • Certified in Planning and Inventory Management (CPIM)
  • PRINCE2 (Projects in Controlled Environments) Foundation
  • SHRM Certified Professional (SHRM-CP)

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