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Skills

  • Product upselling
  • Security monitoring
  • Product restocking
  • Liquor law compliance
  • SEO best practices
  • Purchase assistance
  • Payment collection
  • Cross-functional teamwork
  • Store merchandise stocking
  • Client Engagement & Communication

Work Experiences

  • Kept up to date on store promotions and made sales pitches to customers.
  • Collaborated with stakeholders to refresh the UI of HubSpot, leading to a 9% uptick in customer satisfaction scores.
  • Achieved a 46% rise in average session duration.
  • Acted as the point of contact for the front-end of framework, coordinating project timelines and managing 2 team members.
  • Collaborated with stakeholders to refresh the UI of Salesforce.
  • Assisted senior developers in client-side development.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Contributed to launching ServiceNow on time.
  • Achieved a 57% improvement in performance scores.
  • Educated customers about promotions to increase sales.

Summaries

  • Problem-solver with experience in customer service.
  • Within Miscellaneous, senior Front End Worker and outstanding performer in quality assurance and data analysis.
  • Upselling target items and providing positive customer experiences to increase loyalty and repeat business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dedicated Front End Worker with 3 years of customer payment collection experience.
  • When it comes to answering customers' questions and recording order information, professionalism is essential.
  • Front End Worker with extensive knowledge of retail operations.
  • Dedicated to resolving problems, answering customer questions, and collecting payments.
  • Dedicated procedure Cashier with prior experience in high-end retail.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.

Accomplishments

  • Improved page speed performance by 55% on procedure through efficient CSS pre-processing using Sass.
  • Optimized website UX by collaborating with backend developers to improve load times, reducing bounce rates by 53% over three years.
  • Documented and resolved system which led to method.
  • Led and mentored a team of 15 junior developers, boosting team performance and completing metric three years early.
  • Designed front-end components that adhere to SEO best practices, improving overall search engine visibility by 73% for process.
  • Converted legacy codebase from jQuery to React, improving overall page load times by 67% for process.
  • Facilitated regular code reviews for the frontend team, improving code quality and reducing bugs by 32% before production release.
  • Optimized interactive components for responsiveness, reducing user engagement lag by 18 milliseconds on Power BI.
  • Maintained detailed documentation of front-end architecture and workflows, leading to a 82% reduction in onboarding time for new hires.
  • Ran accessibility audits on Workday, ensuring that it met all WCAG 2.1 AA standards and improved compliance by 68%.

Affiliations

  • Member, Dev.to Frontend Community, collaborating and networking with other developers on topics such as domain-specific frontend solutions.
  • Lions Club
  • Participant, JSConf, regularly attending JavaScript-centric conferences and broader software development educational events.
  • Enrolled Participant, LinkedIn Learning Web Design Association, completed courses on front-end frameworks and mobile-friendly UI development.
  • Toastmasters
  • Participant, ReactJS Meetup Group, attending online and in-person meetings to explore new features in front-end development and component-based architecture.
  • Member, Web Performance Optimization Group, focused on continuous learning on speed optimization techniques, such as image lazy loading.
  • Contributor, GitHub Front-End Repository, providing open-source contributions to projects focused on JavaScript front-end integrations.
  • Member, W3C (World Wide Web Consortium), involved in shaping web standards, especially relating to responsive design and accessibility.
  • Alumni, Udacity Front-End Web Developer Nanodegree Program, recognized for completing 3-week curriculum on JavaScript, performance optimization, and website testing.

Certifications

  • Certified Web Accessibility Specialist (CWAS) - Vantage
  • JavaScript Security Certification process
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified API Designer category
  • Certified Responsive Web Developer initiative
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Mobile Web Specialist Certification
  • Certified UI/UX Designer – Harbor & Co.
  • Certified Front-End Web Developer (CFWD) - Lakeside Partners

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