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Skills

  • Commercial construction
  • Cross-functional collaboration
  • MS Office
  • Effective communication
  • System equipment
  • Project estimation and bidding
  • Relationship development
  • Technical troubleshooting
  • Equipment maintenance planning
  • Blueprints and schematics

Work Experiences

  • Conducted interviews, hired, and trained new employees.
  • Was in charge of employee attendance records, payroll, and ordering new materials for the sites.
  • Contributed to improvements in service delivery.
  • Achieved President's Club for outstanding leadership.
  • Championed field technicians' professional development.
  • Achieved a 39% reduction in workplace incidents by promoting a strong safety culture and implementing regular workshops.
  • Assisted in securing a $16 contract extension through proactive client liaison efforts and successful field execution.
  • Achieved a 39% increase in completed field projects.
  • Went over the project details to make sure the materials and equipment for the job sites were correct.
  • Crafted contingency plans for adverse weather conditions.

Summaries

  • Achieved this in Chicago for 2024.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Exceptional team leader with demonstrated Workday and performance reporting expertise.
  • Pursuing a position that rewards hard work and dedication.
  • Costs were consistently reduced while profits were increased.
  • Field Team Supervisor is a multi-talented Field Team Supervisor who is consistently rewarded for planning and operational improvements.
  • Within Construction, senior Field Team Supervisor and outstanding performer in vendor management and quality assurance.
  • Accomplished field operations manager.
  • Achieved President's Club for innovation.
  • Built a highly productive, cohesive team.

Accomplishments

  • Successfully resolved 10 critical field issues, resulting in 49% customer satisfaction score improvement.
  • Analyzed and benchmarked performance metrics, driving teams to exceed metric targets by 79% on a quarterly basis.
  • Negotiated vendor contracts to reduce equipment and material expenses, saving the company approximately $3 annually.
  • Collaborated with department heads to implement cross-training initiatives, leading to a multi-skilled workforce and a 61% decrease in need for contract workers.
  • Collaborated with cross-functional teams to create actionable improvement plans, cutting downtime incidents by 60%.
  • Enhanced client retention by 38% by providing superior field team support and maintaining clear communication with stakeholders.
  • Implemented real-time field reporting software, reducing decision-making time by 52% and enhancing operational awareness.
  • Reduced field operational costs by 65% by implementing strategic resource allocation and optimizing field schedules.
  • Continuously monitored team performance using KPI tracking software, leading to a performance improvement rate of 18% in 2024.
  • Reduced service-related downtime by 33% by proactively identifying and resolving recurring field issues.

Affiliations

  • ASME (American Society of Mechanical Engineers)
  • International Electrical Testing Association (NETA)
  • Workplace Safety & Incident Prevention Association (WSIPA)
  • Freemason
  • American Marketing Association
  • Institute of Leadership & Management (ILM)
  • American Society of Safety Professionals
  • Certified Field Services Professional (CFSP) Certification
  • American Society of Safety Professionals (ASSP)
  • Project Management Institute

Certifications

  • Certified ScrumMaster (CSM) – Harbor & Co.
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Risk Management Professional (RMP) – Brightline
  • Certified Team Leader and Supervisor – (CTLS) - Lakeside Partners
  • Performance Management Certification – Harbor & Co.
  • OSHA 30-Hour General Industry Safety and Health – Brightline
  • Technical Supervisor Certification – Vantage
  • Salesforce

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