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Skills

  • Budgets
  • Customer service
  • Retention strategies
  • Order processing
  • Operational improvement
  • Project organization
  • Supervision
  • Account servicing
  • Lead prospecting
  • System marketing

Work Experiences

  • Increased the team's revenue by over $6 in sales.
  • Achieved a 16% rise in referrals.
  • Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.
  • Analyzed market trends to enhance product relevance.
  • Adjusted target-setting by 2020.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Built and nurtured a successful network of healthcare professionals and decision-makers in Chicago, resulting in a 40% rise in referrals.
  • Achieved a 45% reduction in reporting errors.
  • Attained 63% growth among medical device sales reps.
  • Achieved a 35% decrease in customer complaints.

Summaries

  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 38% decrease in customer complaints.
  • Achieved a 46% reduction in competitor product penetration.
  • Dedicated to providing excellent customer service.
  • Professional with team leadership and vendor management expertise who is organized and resourceful.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 84% lead increase in Boston.
  • Superior communication skills, as well as the ability to understand and close sales, are required.

Accomplishments

  • Closed deals with 8 high-value accounts, generating sustained revenue growth for over 5 consecutive quarters.
  • Generated $66,000 revenue within first 15 months of launching laparostat product line in the Atlanta territory.
  • Negotiated recurring service agreements for laparostat devices, ensuring long-term steady revenue growth projected at 46% annually.
  • Implemented CRM enhancements that improved lead tracking efficiency by 32% and reduced administrative tasks, allowing the sales team to focus more on client interactions.
  • Part of a cross-departmental task force that launched 3 new products within 7 months, driving substantial customer interest and early adoption.
  • Grew customer base in Phoenix territory by 37% by undergoing aggressive outreach and in-person demonstrations at regional healthcare centers.
  • Worked closely with cross-functional R&D team to improve product features, leading to 17 new product enhancements and increased client satisfaction.
  • Collaborated with team of 3 in the development of method.
  • Documented and resolved method which led to framework.
  • Drove new business initiatives that contributed to an overall market share increase of 33% year-over-year in the highly competitive surgical equipment space.

Affiliations

  • International Federation of Medical and Biological Engineering (IFMBE)
  • Oral and Maxillofacial Surgery Product Affiliate Group
  • AdvaMed (The Advanced Medical Technology Association)
  • Healthcare Businesswomen’s Association (HBA)
  • Global Health Sales Institute
  • Medical Device Manufacturers Association (MDMA)
  • Global Healthcare Sales Experts Forum
  • Association of Healthcare Professionals
  • Freemason
  • American Society for Healthcare Risk Management (ASHRM)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hospital Relations Sales Certification
  • Surgeon Engagement & Training Certification
  • Certified Medical Sales Professional (CMSP)
  • Certified Laparoscopic Instrument Representative (CLIR)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional in Medical Equipment Negotiation
  • Medical Device Sales Training – Level III
  • CompTIA Security+
  • Certified Surgical Equipment Sales Specialist (CSESS)

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