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Skills

  • Forecasting
  • Budget Management
  • Warehouse management systems
  • Cold chain industry background
  • Excellent sense of direction
  • Familiar with WMS
  • HAZMAT training
  • Operational improvement
  • Production planning
  • Global logistics

Work Experiences

  • Assembled cross-departmental teams to resolve operational challenges, cutting average issues resolution time by 60%.
  • Achieved an error rate of <41%.
  • Was in charge of the delivery crew and overall productivity.
  • Achieved a client satisfaction rate of 28%.
  • Tracked inventory movements using hand-held devices, computer terminals, and manual entry, and conducted three years audits to uncover and address any discrepancies.
  • Was in charge of scheduling and task delegation for a warehouse team of 9 people.
  • Effectively managed resources to avoid unnecessary delivery delays.
  • Achieved annual savings of $13.
  • Kept track of customer quality metrics and took proactive steps to resolve issues and bring them back to acceptable levels.
  • Developed and implemented detailed organizational processes to improve service quality standards.

Summaries

  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Customer service and employee relations are of the utmost importance to us.
  • Delivery Manager is an expert at estimating costs and quantities.
  • Strengths in budget management and quality assurance backed up by Transportation training.
  • Exceptional organizational skills and attention to detail are required.
  • Coordinates schedules, teams, and resources to meet and exceed customer expectations on a consistent basis.
  • Working with standard inventory and keeping documentation up to date for optimal recordkeeping is something I'm familiar with.
  • Delivery Manager who is well-versed in the safe operation of heavy machinery such as pallet jacks, cherry pickers, and forklifts.
  • Delivery Manager with 13 years of successful workflow optimization and vendor management experience.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Guided
  • Streamlined
  • Business Development: Initiated two key partnerships which resulted in process revenue growth.
  • Documented
  • Managed
  • Prepared
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified
  • Initiated
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • Microsoft Certified: DevOps Engineer Expert Certification
  • Agile Alliance - Supporting Member Engagement
  • APICS - Association for Supply Chain Management - Affiliate in the Pacific Northwest
  • Association of Information Technology Professionals
  • Project Management Institute
  • Association for Computing Machinery
  • Institute of Supply Chain Management (IoSCM) - Global Member
  • American Medical Informatics Association
  • Global Supply Chain Institute (GSCI) - Member
  • International Project Management Association (IPMA) - Certified method

Certifications

  • Microsoft Certified: DevOps Engineer Expert - program
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Lean Six Sigma Green Belt Certification – Brightline
  • ESCN - Enterprise Solutions Cloud Network Architect – Beacon Labs
  • Amazon Web Services (AWS) Certified Solutions Architect - category
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Information Systems Security Professional (CISSP) - (ISC)²

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