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Skills

  • Customer service
  • Overstock management
  • Customer Behavior Tracking
  • Inventory turnover reduction
  • First Aid/CPR
  • Team management
  • Corporate branding alignment
  • Process improvement
  • Loss prevention through merchandising
  • Foot traffic growth strategies

Work Experiences

  • Used Salesforce to create company floor plans while maintaining visual consistency.
  • Based on localized customer preferences.
  • Collaborated on the launch of Workday with a region-specific visual merchandising strategy, contributing to reaching 35% of sales targets in the first month.
  • Created eye-catching merchandise displays to draw customers into the store, resulting in a 6% increase in foot traffic.
  • Devised and implemented innovative promotional strategies that resulted in revenue of over $17 in three years.
  • Collaborated with cross-functional departments.
  • Collaborated on the launch of Adobe Creative Suite.
  • Collaborated with internal teams to forecast product display needs, aligning with inventory fluctuations and reducing stock-outs by 25%.
  • Created instructional kits, campaign storyboards, and merchandising plan-o-grams using Adobe Creative Suite.
  • Aligned presentations with brand guidelines and trends.

Summaries

  • Strengths in strategic planning and stakeholder engagement backed up by Retail training.
  • Effective merchandising professional with a track record of using visual display prowess to communicate brand vision.
  • Regional Visual Manager with 4 years of successful vendor management and project management experience.
  • Creative and hardworking, with a track record of increasing sales through innovative visual displays.
  • Creative and well-organized, with the ability to meet any promotional requirement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Achieved a 44% increase in customer satisfaction.
  • Clear understanding of data analysis and strategic planning as well as performance reporting training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Experienced in developing display designs and pricing concepts, as well as determining customer requirements.

Accomplishments

  • Trained 10 store associates on visual merchandising best practices, decreasing setup time for seasonal installations by 33%
  • Developed visual layouts that aligned with both in-store and eCommerce promotions, contributing to a 83% improvement in omni-channel customer interactions.
  • Optimized merchandising based on consumer behavior data analysis, boosting seasonal product sell-through by 50%.
  • Resolved product issue through consumer testing.
  • Developed and implemented trend-forward merchandising plans that resulted in a 7 increase in same-store sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved consistent 17% compliance across all regional stores during corporate walkthrough evaluations.
  • Supervised the planning and setup of merchandise displays across 8 store locations, achieving Employee of the Year in 2017.
  • Led 3 store managers through the execution of large-scale branding and product launch displays, resulting in Top Performer for most innovative design.
  • Maintained up-to-date visual merchandising plans that included trend forecasting and competitive analysis, improving overall customer engagement.

Affiliations

  • Art Directors Club (ADC) Member
  • Design Management Institute (DMI) Networking Group
  • Fashion Institute of Technology (FIT) Visual Merchandising Alumni Network
  • Lions Club
  • National Association of Social Workers
  • American Marketing Association
  • Store Planning, Equipment, Construction Services (SPECS) Member
  • Global Association for Creative Retail Designers (GACRD) Member
  • Council of International Fashion Designers (CIFD) Member
  • American Society of Safety Professionals

Certifications

  • Certified High-Impact Merchandising Leader from standard
  • Certified Retail Display and Fixture Expert (CRDFE) from Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Professional Retail Sales and Merchandising Specialist from Ironclad Systems
  • ServSafe
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Certified Merchandising Professional (CMP) from the North American Merchandising Association (NAMA)
  • Certified Store Planning and Visual Merchandising Specialist (CSVM) by framework
  • KPI-Driven Visual Merchandising & Retail Optimization Course from Northwind

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