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Skills

  • Business operations
  • Cultural sensitivity in investigations
  • Team management
  • Criminal case analysis
  • Asset Recovery Operations
  • Incident de-escalation strategies
  • Communications
  • Problem-solving in high-pressure situations
  • Public Corruption Investigations
  • Criminal intelligence analysis

Work Experiences

  • Achieved 12% reduction in repeated offenses.
  • Designed and conducted advanced investigative training programs that increased team output by 69% and decreased case backlog by 8 cases.
  • Achieved 29% reduction in evidence tampering.
  • Conducted thorough investigations.
  • Acted as department liaison during public outreach events.
  • Authored policy updates on digital forensics.
  • Achieved a 72% reduction in gang violence in Boston.
  • Achieved consistent annual improvements in investigator productivity by 57%.
  • Built a diverse, cross-functional team.
  • Alerted emergency personnel to method incidents and accidents that necessitated medical attention.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at conducting large-scale fraud investigations and implementing effective fraud prevention systems, reducing risk by 44% percent.
  • Achieved 66% compliance with legal standards.
  • Good communication, relationship-building, and conflict-resolution abilities.
  • Integrity, leadership, and problem-solving abilities are exceptional.
  • Criminal Investigations Supervisor veteran with 4 years of law enforcement experience.
  • Natural leader with strong decision-making abilities, case management expertise, and courtroom experience.
  • Expertise in performance reporting and team leadership has been demonstrated.
  • Coordinated high-stakes operations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Advised on policy adjustments around digital forensics, reducing backlog in cybercrime investigations by 43%, enhancing timely case resolutions.
  • Negotiated and coordinated with community leaders to revamp neighborhood watch programs, resulting in a 25% decrease in local break-ins.
  • Collaborated with team of 3 in the development of initiative.
  • Implemented an advanced case analytics system, leading to a 69% reduction in case review times and enhancing overall investigative accuracy.
  • Collaborated directly with federal agencies such as initiative to coordinate high-profile investigations, leading to successful asset recovery worth over $14.
  • Orchestrated large-scale undercover operations, resulting in the arrest of 6 suspects affiliated with organized crime in 2017.
  • Worked directly with legal counsel to ensure detailed evidence documentation aligned with case law, successfully securing 9 convictions.
  • Developed and enforced investigation protocols that enhanced team discipline and maintained legal compliance, reducing case handling errors by 80%.
  • Recognized with Innovation Award for leading a cross-jurisdictional investigation that resulted in dismantling a system ring spanning 14 states.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • Law Enforcement Intelligence Unit (LEIU)
  • Cybersecurity and Infrastructure Security Agency (CISA) Training Programs
  • American Society of Criminology (ASC)
  • Society of Human Resource Management
  • National White Collar Crime Center (NW3C)
  • Association for Computing Machinery
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers

Certifications

  • Certified Forensic Computer Examiner (CFCE) - International Association of Computer Investigative Specialists (IACIS)
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Chief of Police (CCP) – metric, 2016
  • Advanced Crime Analysis Certification – International Association of Crime Analysts (IACA)
  • Cold Case Investigation Certification – Brightline, 2015
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Certified Forensic Interviewer (CFI) - framework

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