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Skills

  • Supervision
  • First Aid/CPR
  • Project organization
  • Emotional intelligence development
  • Problem resolution
  • Organization
  • Communications
  • Adult learning theories
  • Data Analytics for Skill Gap Identification
  • Team building

Work Experiences

  • Achieved KPIs for 7 teams.
  • Achieved 22% improvement in learning retention rates.
  • Created surveys to identify training needs based on projected production processes and changes.
  • Analyzed performance metrics.
  • Boosted completion rates by 36% in 2019.
  • Used a variety of training methods to diversify instruction, strengthen learning opportunities, and improve program success.
  • Achieved a 57% reduction in drop-off rates.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 18 new employees with onboarding and training.
  • Collaborated cross-departmentally to identify key skill gaps, launching targeted initiatives that increased 73% by 34% within 7 months.
  • Developed departmental systems and procedures to better align workflow processes.

Summaries

  • Training manager with high emotional intelligence and a 3-year track record of expanding training options and program reach.
  • Corporate Training Manager with a proven track record of successfully educating people in a variety of job positions and functions.
  • Sharp professional promoting budget management and risk assessment as part of a broad skill set.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished training manager.
  • Corporate Training Manager with 4 years of successful project management and performance reporting experience.
  • Effective at leading classes on a variety of subjects.
  • Corporate Training Manager is a smart Corporate Training Manager with a self-motivated approach who has data analysis and quality assurance skills.
  • Adaptable Corporate Training Manager.
  • Achieved results within 11 months.

Accomplishments

  • Analyzed key performance metrics to structure training seminars, resulting in 74% faster onboarding success across multiple departments.
  • Revised performance management processes to include training checkpoints, which boosted overall participation in learning programs by 37%.
  • Collaborated with HR in developing personalized learning paths, contributing to a 59% improvement in employee satisfaction scores.
  • Integrated cross-cultural communication training into onboarding, contributing to a 41% reduction in miscommunication-related delays across global teams.
  • Managed a global training rollout for ServiceNow initiative, leading to a 40% faster implementation compared to previous rollouts.
  • Resolved product issue through consumer testing.
  • Tailored professional development courses to align with corporate strategies, leading to an 15 increase in departmental budget efficiency.
  • Delivered conflict resolution workshops for managers, contributing to a 20% decrease in interdepartmental disputes.
  • Facilitated 13 leadership workshops annually, improving employee retention among high-potential talent by 80%.
  • Collaborated with team of 7 in the development of category.

Affiliations

  • National Speakers Association (NSA)
  • Educational Technology Leadership Consortium (ETLC)
  • International Council of Nurses
  • National Association of Social Workers
  • Rotary International
  • Training Industry, Inc.
  • Society for Organizational Learning (SoL)
  • Academy of Human Resource Development (AHRD)
  • Association for Supply Chain Management (APICS)
  • Toastmasters

Certifications

  • Harvard Business School Leadership Principles Online Certificate
  • Advanced Instructional Design Certification by Northwind
  • Certified Public Accountant
  • DiSC Certification for Workplace Professionals
  • Certified NLP Practitioner for Business Coaching
  • Certified Talent Development Professional (CTDP)
  • Assessment and Training Evaluation Certification by Harbor & Co.
  • Certified Public Speaking Professional by Summit Group
  • Emotional Intelligence and Diversity Certification
  • Apple Certified Associate (ACA)

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