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Skills

  • File completion rate improvement
  • Best-practice Guide Development
  • Automated loan processing tools
  • Audit discrepancy resolution
  • First Aid/CPR
  • Data-driven decision making
  • Client relationship management
  • Practiced at FHA loan process
  • Team building
  • Key performance indicator (KPI) tracking

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Boosted team accuracy by 20%.
  • Completed a portfolio review of 14 loan applications.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Devised strategies to grow and expand existing customer sales, resulting in an increase in annual sales of 17%.
  • Cleared conditions for file completion.
  • Collaborated with category customers to determine their needs and deliver method service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Went over 15 financial statements in two years and reviewed them.
  • Transported Adobe Creative Suite to 6 months customer locations.

Summaries

  • Clear understanding of vendor management and team leadership as well as stakeholder engagement training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept in managing traditional loan funding processes.
  • Boosted loan processing efficiency.
  • Accomplished Loan Funder recognized for managing over $2 in loans annually while maintaining a 85% accuracy rate in compliance audits.
  • Client-focused Loan Funder experienced in identifying and mitigating risks in loan applications, ensuring a 78% reduction in compliance discrepancies.
  • Committed to maintaining compliance.
  • Within Miscellaneous, senior Loan Funder and outstanding performer in process improvement and team leadership.
  • Adept at providing detailed reports.
  • Consistently exceeded management expectations.

Accomplishments

  • Facilitated the timely funding of 2 loans per week, ensuring compliance with industry regulations and internal guidelines.
  • Reviewed funding systems and recommended software enhancements, resulting in a 40% improvement in processing time.
  • Consistently achieved 84% accuracy on loan documentation audits over a 4-month period, adhering to compliance standards.
  • Developed a tracking system for pending loans that reduced lost files by 85% and improved funding timelines.
  • Coordinated with title companies and borrowers to ensure successful loan closings, achieving a 59% on-time closing rate.
  • Executed the review of 6 loan files resulting in the early identification of procedure and eliminating potential compliance issues.
  • Collaborated with underwriters to expedite funding timelines, decreasing average processing times by 13 days.
  • Maintained a loan pipeline of 10 applications, ensuring adherence to underwriting guidelines and timely fund disbursement.
  • Surpassed monthly funding target by 62% through strategic prioritization of high-value loan packages.
  • Spearheaded a compliance initiative that enhanced loan process controls, reducing compliance discrepancies by 48%.

Affiliations

  • American Society of Safety Professionals
  • Real Estate Investment Trust (REIT) Society
  • National Association of Professional Mortgage Women (NAPMW)
  • Project Management Institute
  • Member of Real Estate Services Providers Council (RESPRO)
  • International Council of Nurses
  • Federal Housing Administration (FHA) Training Program
  • Credit Risk Management Certifications
  • Community Partner: Affordable Housing Initiatives - Boston
  • Industry Compliance Forums: framework

Certifications

  • Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners (ACFE)
  • Certified Compliance Professional (CCP) from Mortgage Bankers Association
  • Certified Document Preparation Specialist (CDPS) from Cedar Works
  • Certified Public Accountant
  • Certified Commercial Mortgage-Backed Securities (CMBS) Professional from Lakeside Partners
  • Certified Regulatory Compliance Manager (CRCM) from American Bankers Association
  • SHRM Certified Professional (SHRM-CP)
  • Certified Residential Underwriter (CRU) from Summit Group
  • Apple Certified Associate (ACA)
  • NMLS Mortgage Loan Originator (MLO) License

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