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Skills

  • System integration
  • Problem resolution
  • Centralized database management
  • Data-sharing protocol establishment
  • Enrollment forecasting
  • Cross-departmental reporting alignment
  • Stakeholder collaboration
  • Oracle database
  • Automated data extraction
  • First Aid/CPR

Work Experiences

  • Analyzed category accreditation surveys.
  • Advised on initiatives to increase academic performance.
  • Identified, analyzed, and developed mitigation strategies for project risks.
  • Acknowledged by Top Performer in 2017.
  • Achieved zero remediation during the renewal process.
  • Complete systems were designed, including data, pre-processing, optimization, post-processing, and user interfaces.
  • Devised modeling and measurement techniques using statistical and engineering methods.
  • Achieved a 81% improvement in academic achievement.
  • Created program and operations-related written documents and reports.
  • Developed program plans, goals, objectives, and milestones for evaluating and measuring effectiveness of operations.

Summaries

  • Contributed to Scrum Master.
  • Offering strong project management skills and a highly analytical mindset in the areas of strategy, capacity planning, and scheduling.
  • Friendly and approachable, with strong communication and management abilities.
  • Contributed to revenue growth.
  • Conducted in-depth data analyses on enrollment trends.
  • Collaborative leader capable of partnering with academic and administrative units to redesign course structures based on real-time performance data, raising course completion rates by 61%.
  • Collaborated with cross-functional teams.
  • Advanced mathematical and analytical skills, as well as a track record of identifying complex issues, gathering data, and developing practical solutions to problems, are required of an Operations Research Analyst.
  • Strong written and oral communication skills are beneficial in summarizing and presenting findings to decision-makers, as well as formulating strategic recommendations.
  • Adept at developing and maintaining complex dashboards using SAP, providing real-time insights that help shape academic and administrative policies.

Accomplishments

  • Built predictive enrollment models utilizing ServiceNow, increasing accurate forecasting by 66%.
  • Collaborated with academic leadership on strategic planning efforts, leveraging quantitative data to optimize resource allocation and reduce operational costs by 71%.
  • Analyzed data from student reviews and assessments to inform course redesign recommendations that enhanced student satisfaction ratings by 51%.
  • Led the design and implementation of a comprehensive salary report system, reducing data compilation time by 31% across departments.
  • Led the institutional accreditation data collection efforts, providing system with detailed reports ahead of schedule, achieving full re-accreditation.
  • Evaluated the effectiveness of institutional initiatives targeting graduation rates, providing data-driven strategies that resulted in a 55% increase in timely graduations.
  • Designed and delivered custom data presentations to stakeholders, elevating institutional transparency and driving policy changes that boosted student engagement by 64%.
  • Created institutional rankings reports which were used in external communications, directly leading to a 51% increase in student applications.
  • Streamlined processes for data governance, reducing data entry errors by 26% and saving an estimated 14 hours annually.
  • Tracked longitudinal institutional research budgets, identifying inefficiencies leading to a 12% reallocation of resources to high-demand areas.

Affiliations

  • American Marketing Association
  • Enrollment Management Association (EMA)
  • International Association of Privacy Professionals (IAPP)
  • Research Data Alliance (RDA)
  • Advanced Computing for Institutional Research (ACIR)
  • Council for the Advancement of Standards in Higher Education (CAS)
  • National Institution of Education (NIE)
  • International Society for Educational Data Mining (EDM)
  • Project Management Institute
  • Association for the Study of Higher Education (ASHE)

Certifications

  • Certified Data Management Professional (CDMP) - DAMA International
  • Social Network Analysis using R Certification – initiative
  • Advanced Data Analytics Certification - method
  • CERTIDATA Certified Data Protection Officer (DPO) – initiative
  • Certified Research Administrator (CRA) - framework
  • First Aid/CPR Certified
  • Python for Data Science and Machine Learning Bootcamp
  • Certificate in Institutional Effectiveness – procedure
  • Project Management Professional (PMP) - Project Management Institute
  • Certified Business Analysis Professional (CBAP)

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