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Skills

  • Route deliveries
  • Relationship development
  • Accident prevention strategies
  • Shipping and receiving
  • Box lifting
  • Conflict resolution with clients and crew
  • Forklift operations
  • Dockside safety protocol implementation
  • Logistics
  • Purchase order verification

Work Experiences

  • Assisted in emergency response drills.
  • Boosted customer satisfaction scores by 48% through responsive and courteous service to boat owners and passengers.
  • Removed debris and hazardous materials from the procedure area to avoid contaminating process and category items.
  • Used bracing and strapping techniques to prevent load shifting or damage.
  • Double-checked the quantity and description of the materials received by comparing them to the packing list.
  • Achieved zero service interruptions.
  • Checked inbound and outbound shipments for accuracy and to avoid mistakes.
  • Secured items by securing them with straps over protective padding during transportation.
  • Achieved accurate docking of 16 boats per day.
  • Created a daily inspection log for safety equipment.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Committed Dock Boy with 6 years of experience in category warehouse moving and arranging materials.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated Warehouse Associate with 4 years of experience in the industry.
  • Clear understanding of project management and budget management as well as project management training.
  • Dedicated to accurate record-keeping, workplace safety, and problem-solving in a timely manner.
  • Good maintenance and repair skills, as well as cross-functional collaboration training.
  • To move large items without causing damage, navigate small spaces.
  • When it comes to quickly evaluating items, wrapping them in protective materials, loading them into the truck, and arranging them by weight and dimensions, efficiency is key.

Accomplishments

  • Planned dock space allocations for arriving vessels, achieving a 49% increase in utilization efficiency.
  • Completed OSHA to enhance skills in equipment handling and safety compliance, reducing operational errors and downtime.
  • Designed a dockside safety protocol log, ensuring compliance with OSHA standards and avoiding potential fines.
  • Worked cross-functionally with logistics teams to prioritize vessel docking, reducing wait times by 15 hours.
  • Hand-towed boats safely during adverse weather, avoiding damage costs of $2 per incident.
  • Collaborated with team of 5 in the development of procedure.
  • Delivered exceptional customer service during vessel docking and loading, earning recognition from Harbor & Co. For efficiency and professionalism.
  • Improved safety equipment inventory management, reducing downtime by 23% by ensuring supplies were readily available.
  • Assisted in the cross-training of a newly onboarded team, ensuring all members adhered to safety protocols resulting in fewer incidents.
  • Helped coordinate the loading and unloading of cargo, streamlining processes and increasing throughput by 75% daily.

Affiliations

  • Project Management Institute
  • American Medical Informatics Association
  • Coastal Environment Management Certification 2020
  • Jaycees
  • Certified Forklift Operator, initiative (2019)
  • Association of Information Technology Professionals
  • Association of Marine Traffic Controllers
  • Lions Club
  • Society of Human Resource Management
  • Planned Maintenance Club (PMC) initiative

Certifications

  • Forklift Operator License Ironclad Systems 2019
  • Certified Dock and Marina Manager (CDMM) Ironclad Systems, 2023
  • Certified Business Analysis Professional (CBAP)
  • OSHA Maritime Safety Standards Certification (OSHA 5410) Vantage, 2015
  • Certified Marine Service Technician (MST) Brightline, 2019
  • CompTIA Network+
  • Advanced Marina Safety Certification Cedar Works, 2021
  • Tidal Operations and Coastal Management Certification Harbor & Co., 2016
  • First Aid/CPR Certified
  • Project Management Professional (PMP)

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