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Skills

  • Front-of-house display creation
  • Team standards
  • Bill computation
  • Banquet coordination
  • Menu memorization
  • Accurate money handling
  • Food preparation and safety
  • Customer relationship building
  • Dining area cleanliness
  • Cash handling expert

Work Experiences

  • Increased the average check per person by 17% by upselling other menu items.
  • Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items.
  • Prepare food at the start of the day.
  • Organize the staff schedules each week.
  • Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Evaluated a 7 square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Cashed out customers using cash registers and credit card machines, handling up to $12 in cash per event.
  • Enjoy collaborating with other servers and working as part of a team.
  • Managed
  • Quickly attended to new customers, inquiring about drinks, offering specials knowledge, and establishing positive relationships for meal satisfaction.

Summaries

  • Waitress with 8 years of experience working in customer-focused foodservice establishments.
  • Customer experience is known to be enhanced by this dynamic presence.
  • Professional with experience in hotel dining and catering, as well as guest services and food and beverage operations.
  • Resolving conflicts and facilitating communication between customers, kitchen staff, and management are among her strengths.
  • Experienced Waitress with standard restaurant environments.
  • Waitress is enthusiastic about applying 7 years of experience and dedication to a new challenging role.
  • Spirited Waitress with over 16 years of experience working in framework restaurants.
  • At process restaurant, creative floor leader with 13 years of experience serving 10 dinner guests.
  • Upselling 4% of customers resulted in additional earnings for the restaurant and tips for the salesperson.
  • Waitress is a versatile Waitress who is well-versed in process operations and standards.

Accomplishments

  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Solved
  • Reduced
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Won
  • Represented
  • Ensured
  • Recorded
  • Established
  • Trained

Affiliations

  • Allergy Awareness Certification 2023 – Phoenix
  • Sustainable Hospitality Alliance category
  • Society of Human Resource Management
  • International Bartenders Association (IBA)
  • National Bartenders Association
  • International Association of Administrative Professionals
  • Lions Club
  • Freemason
  • Certified Restaurant Manager (CRM) – National Restaurant Association
  • Jaycees

Certifications

  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Front-of-House Specialist (CFHS)
  • First Aid and CPR Certification
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Certified Guest Service Professional (CGSP) by American Hotel & Lodging Educational Institute (AHLEI)
  • CompTIA A+ Technician

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