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Skills

  • Inventory forecasting
  • Distribution center management
  • Adaptability in dynamic environments
  • Attention to detail
  • Effective Communication with Suppliers
  • Inventory rotation strategies
  • Floral demand forecasting
  • Supervision
  • Budgets
  • MS Office

Work Experiences

  • Devised and coordinated system and method strategic plans, resulting in a $13 increase in sales revenue within one year.
  • Helped customers by answering their questions and completing their requests.
  • Successfully introduced new product lines that resulted in a 14% increase in annual profits.
  • Taught newly hired Floral Replenishment Coordinators how to upsell using process improvement and quality assurance, boosting job expertise within several months.
  • Collaborated with regional floral vendors.
  • Achieved results in a one year period.
  • Achieved consistent 5% reduction in overstock by enhancing forecasting tools and replenishment models over 18 months.
  • Increased earnings by achieving sales goals, improving customer service, and sticking to team goals.
  • Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
  • Collaborated on a cross-docking strategy with 7 logistics partners, increasing on-shelf availability of floral items by 30%.

Summaries

  • Supporting staff in handling service issues and customer communications in order to maintain service standards.
  • Willing to put vendor management knowledge to work for a well-established company in the Miscellaneous sector.
  • Achieved Employee of the Year recognition.
  • Floral Replenishment Coordinator with 6 years of experience supervising employees in system environments.
  • Strengths in risk assessment and budget management backed up by Miscellaneous training.
  • Achieved inventory variance rates below 44%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept in workflow optimization and product replenishment, ensuring timely restocks and achieving a 21% reduction in out-of-stock situations, improving the overall shopping experience.
  • Forward-thinking and hardworking, with a diplomatic communication style aimed at increasing customer engagement and satisfaction.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Achieved President's Club in 2016 for developing a highly effective floral replenishment process that balanced supply and demand across 5 locations.
  • Successfully negotiated with international vendors to resolve seasonal shortages, decreasing stockout rates during high-demand seasons by 74%.
  • Spearheaded weekly inventory audits, increasing stock accuracy by 82% and reducing overstock-related losses by $13.
  • Optimized stock levels for program, ensuring timely replenishment at peak demand times and increasing turnover by 50%.
  • Conducted frequent sales performance analysis which helped to prioritize high-margin floral products, increasing profitability by 43% over two years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with the marketing team to forecast floral demand for key events, leading to a 74% growth in sales thanks to accurate replenishment.
  • Analyzed POS data to improve demand forecasting, enabling strategic restocking timing and reducing overstock by 50%. This led to better space utilization in the warehouse.
  • Used historical sales data to refine replenishment cycles for high-demand periods, boosting floral sales by 59% during key consumer events.
  • Managed the allocation of florals across multiple stores, ensuring that 81% of locations were fully stocked at all times for promotional events.

Affiliations

  • Digital Floral Network Collaboration (DFN)
  • Perishables Management Standards Certification (PMSC)
  • Retail Floral Association (RFA)
  • Perishable Goods Logistics Association (PGLA)
  • American Horticultural Therapy Association (AHTA)
  • Postharvest Education and Research Foundation Affiliation
  • American Marketing Association
  • Freemason
  • International Florist Association (IFA)
  • Greenhouse Grower Association Membership

Certifications

  • Certificate in Seasonal Merchandising Strategies 2015
  • Retail Inventory Coordinator Certification (RICC) by Vantage
  • Transportation and Logistics Efficiency Training by Vantage
  • Certificate in Floral Logistics and Transportation 2023
  • Certified Professional Florist (CPF) from the Texas State Florists’ Association
  • Fundamentals of Floral Design Certification by system
  • Certificate in Floral Display Design and Merchandising 2022
  • Certified Public Accountant (CPA)
  • Floral Business: Operations & Profitability Online Course by Northwind
  • Negotiation Skills for Buying and Merchandising (edX, 2017)

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