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Skills

  • Strong interpersonal skills
  • Critical thinker
  • 9 WPM typing speed
  • Employee hiring and retention
  • Computer literate
  • Event planning
  • Executive presentations
  • Personal security
  • Fluent in Portuguese
  • Schedule management

Work Experiences

  • Planned and coordinated the family's vacations.
  • Collaborated with a team of 10 manicurists for efficient, high-quality service and 13% customer satisfaction.
  • Client relations and Jira use were successfully initiated and implemented to modernize services and increase profits by 12%.
  • I'm in charge of planning monthly meetings with clients or businesses.
  • Kept track of household expenses and set aside money for necessities like groceries and utility bills.
  • Am in charge of data collection and database entry.
  • Dealt with a large number of phone calls and emails.
  • Communicate with customers by phone or email to learn about their needs.
  • Was in charge of managing and reviewing filing and office systems.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.

Summaries

  • Certified Child Care Specialist with over 4 years of experience in the field.
  • Personal Assistant is a multi-talented Personal Assistant who is consistently rewarded for planning and operational improvements.
  • High-powered Personal Assistant with 15 years of executive assistant experience in a fast-paced office environment.
  • Exceptional people-skills and public-relations experience for a detail-oriented administrative professional.
  • Within Miscellaneous, senior Personal Assistant and outstanding performer in performance reporting and quality assurance.
  • Personal Assistant is a smooth and efficient Personal Assistant who has experience improving executive productivity and business operations.
  • High-energy, resourceful, and persistent Personal Assistant with experience working for a method agency in the Miscellaneous serving high-end clients.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Personal Assistant is a creative Personal Assistant who is dedicated to providing the best possible support.

Accomplishments

  • Completed
  • Regulation Compliance: Packed and transported all meals according to strict, federally mandated guidelines to meet time and temperature requirements.
  • Launched
  • Monitored
  • Documented
  • Budgeting: : framework method
  • Advised
  • Documented and resolved metric which led to framework.
  • Facility Development: Developed and launched successful Sunday brunch event, increasing facility profits by 10%.
  • Planned

Affiliations

  • American Society of Training and Development (ASTD)
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • Event Planners Association (EPA)
  • International Association of Administrative Professionals
  • National Management Association (NMA)
  • International Council of Nurses
  • Association of Executive and Administrative Professionals (AEAP)
  • International Virtual Assistants Association (IVAA)
  • Meeting Professionals International (MPI)

Certifications

  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Travel Logistics and Planning Certification - Brightline
  • Diploma/Certificate in Advanced Office Software Applications - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Event Planner by QC Event School
  • Language Proficiency Certificates (e.g., CEFR, DELE, DELF or others)
  • CPR
  • Certified Meeting Professional (CMP) from Meeting Professionals International (MPI)
  • Associate’s Degree or Diploma in Secretarial Studies - Harbor & Co.

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