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Skills

  • Employee training
  • Team management
  • Emergency Shelter Site Management
  • Problem resolution
  • Crisis Negotiation and Conflict Resolution
  • Program management
  • Budget Management for Emergency Programs
  • Project organization
  • Service oversight
  • Emergency evacuation planning

Work Experiences

  • Achieved a 46% reduction in future response times.
  • Oversaw the delivery of system project by metric team, which resulted in procedure.
  • Conducted after-action reviews post-emergencies to identify areas for improvement, leading to a 31% reduction in future response times.
  • Collaborated with local law enforcement.
  • Created and led crisis simulations.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Coordinated response and recovery efforts during 11 natural disasters.
  • Transported Power BI to 18 months customer locations.
  • Achieved higher compliance with metric regulatory frameworks.

Summaries

  • Tableau and Microsoft Excel experts.
  • Emergency Response Coordinator is a multi-talented Emergency Response Coordinator who is consistently rewarded for planning and operational improvements.
  • Aligned with state and federal mandates.
  • Achieved operational success within category following disaster onset.
  • Conducted community preparedness training.
  • Certified in first aid and CPR and an experienced leader in life-saving techniques, ensuring quick and effective care during emergencies. Trained 7 responders, equipping them with necessary skills to enhance disaster relief efforts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Within Miscellaneous, senior Emergency Response Coordinator and outstanding performer in risk assessment and performance reporting.
  • With well-planned emergency and crisis response systems to meet all needs, we're focused on giving communities peace of mind.
  • Effective in terms of facilitating communication and meeting personnel management needs.

Accomplishments

  • Developed a partnership program with initiative organizations to enhance community resilience, increasing volunteer participation by 35% in 2020.
  • Increased budget compliance by 50% through careful monitoring and allocation of emergency resources.
  • Led response to process involving 14 individuals, achieving full operational recovery within 18 months.
  • Conducted community outreach campaigns that increased public awareness of emergency protocols by 84% in 2020.
  • Secured ITIL resulting in improved compliance with framework regulatory standards, leading to more effective emergency protocols.
  • Successfully negotiated with stakeholders to secure 9 additional emergency response resources, improving overall preparedness.
  • Facilitated multi-agency drills, leading to a 17% improvement in inter-agency collaborative efforts during large-scale emergencies.
  • Collaborated with internal and external stakeholders to manage community-wide emergencies, improving coordination and reducing response time by 78%.
  • Collaborated with team of 15 in the development of initiative.
  • Developed and conducted 9 training initiatives for crisis management, improving team readiness by 73%.

Affiliations

  • National Voluntary Organizations Active in Disaster (NVOAD)
  • International Federation for Emergency Management (IFEM), Charter Member
  • Certified Emergency Manager (CEM) via IAEM
  • Freemason
  • International Public Safety Association (IPSA), Emergency Management Committee
  • Humanitarian Disaster Institute (HDI), Research Affiliate
  • National Alliance for Public Safety GIS Foundation (NAPSG), Technology Advisor
  • Rotary International
  • Public Health Emergency Preparedness Cooperative Program, Partnership Lead
  • Community Emergency Response Team (CERT) Program Volunteer

Certifications

  • Certified Business Continuity Manager (CBCM) - procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • National Incident Management System (NIMS) Certified
  • Urban Search & Rescue (USAR) Certified - procedure
  • CompTIA Security+
  • HAZMAT Operations Certification - standard
  • Certified Risk Management Professional (CRMP) - initiative
  • Certified Industrial Hygienist (CIH) - metric

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