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Skills

  • Employee engagement
  • Personnel information systems
  • Organization
  • MS Office
  • First Aid/CPR
  • Security systems
  • Continuous improvement of relocation processes
  • Problem resolution
  • Inventory management
  • Planning and coordination

Work Experiences

  • Achieved a 80% improved performance score.
  • Strengthened and improved processes for handling complaints by providing policy guidance and leading thorough investigations into incidents and concerns.
  • Restructured a department that was underperforming and overstaffed into a leaner, more organized team.
  • Sourced and developed sourcing leads to expand my recruiting base.
  • Conducted employee performance reviews to identify strengths and weaknesses while maintaining a positive and constructive feedback environment.
  • Increased HR efficiencies and ensured compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control, and protocol development.
  • Forecasted job requirements and devised strategies to meet them.
  • Taught employees about drug abuse and prevention programs on a quarterly basis to improve their knowledge and awareness.
  • Built consensus and job satisfaction among management and front-line employees to improve operations and promote growth.
  • Counseled managers on matters of organizational policy, such as metric and category policies, and suggested necessary changes.

Summaries

  • Respected Human Resources Manager seeking a position with Cedar Works where he can apply his expertise in strategic planning.
  • Proficient in promoting procedure by leveraging cross-functional collaboration and vendor management knowledge.
  • Ability to recognize metric issues and integrate procedure solutions to achieve method.
  • Lean certified
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Talented in key HR functions such as employee hiring, training, development, and retention, all while fostering positive relationships.
  • Motivating leader who has built and managed process teams in the past.
  • Negotiation, planning, and program management skills are exceptional.
  • Proactive strategies are used to maximize resource utilization and improve performance.
  • Relocation Readiness Program Manager with 10 years of related experience and demonstrated abilities in facilitating process and procedure.

Accomplishments

  • Managed vendor relationships across 12 relocation partners, helping to implement service-level agreements (SLAs) that improved process execution time by 40%.
  • Delivered educational workshops on the relocation process, which resulted in Outstanding Service Award for exceptional employee support and increased informed decision-making.
  • Partnered with internal HR teams to create tailored onboarding sessions for transferees, leading to a 75% improvement in post-relocation productivity.
  • Created a data-driven employee retention strategy specifically for relocated employees, contributing to a 21% increase in post-relocation retention rates over a 2020-year period.
  • Monitored and reported key performance indicators (KPIs) for relocation operations, resulting in leadership recognition for improving overall process efficiencies.
  • Successfully forecasted and allocated a relocation budget of $6, ensuring all services, travel, and logistics were handled within financial constraints.
  • Assessed and improved the financial forecasting for relocation projects, increasing accuracy by 37% and reducing overspend.
  • Reduced employee relocation grievances by 49% through the implementation of a structured pre- and post-relocation feedback mechanism.
  • Led a cross-functional team to implement a custom relocation management software, cutting down coordination time by 29% and improving user experience.
  • Integrated an AI-driven cost analysis model, reducing relocation expenses by 48% while maintaining adherence to company policies and enhancing employee satisfaction.

Affiliations

  • Guest Speaker, International Relocation and Expatriate Management Forum
  • Certified Global Mobility Specialist (GMS) through Worldwide ERC
  • Certified Moving Consultant (CMC) through The American Moving & Storage Association
  • Member, Worldwide ERC (Employee Relocation Council)
  • Attendee, Corporate Relocation Council Annual Seminar 2022
  • Member, Professional Women in Relocation (PWR)
  • Professional Certification, Project Management Institute's Project Management Professional (PMP)
  • Alumni, Strategic Relocation Program at process
  • Completion of the Relocation Budget & Cost Analysis Training at Ironclad Systems
  • Affiliated with the American Moving & Storage Association (AMSA)

Certifications

  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • First Aid/CPR
  • Certified Corporate Housing Professional (CCHP), Corporate Housing Providers Association
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Project Management Professional (PMP) - Project Management Institute
  • Certified Change Management Professional (CCMP) initiative
  • Salesforce
  • ITIL Foundation Certification - AXELOS
  • SHRM Senior Certified Professional (SHRM-SCP)

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