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Skills

  • Conflict resolution in high-pressure environments
  • Budget planning and management
  • Job-site hazard identification & mitigation
  • Collaborating with municipalities & contractors
  • Staff development and leadership
  • Invoice generation
  • Fire response team direction
  • Preventative maintenance scheduling
  • Security systems
  • Exemplary written and verbal communication

Work Experiences

  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Supported the continuation of operations and the rehabilitation of firefighting equipment by identifying new community resources.
  • Achieved a 52% reduction in incidents.
  • Assisted in project planning.
  • Prepared fire, equipment, and personnel reports.
  • Analyzed complex blueprints and GIS maps.
  • Collaborated with local utility providers.
  • Achieved $3 cost savings.
  • Assisted during critical incident scenarios.
  • Conducted site surveys using HubSpot, ensuring accuracy in predicting potential damage risks and improving project risk assessments by 16% %.

Summaries

  • Standard and procedure have a proven track record.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Achieved zero strikes across large-scale job sites.
  • Damage Prevention Technician and team leader with 15 years of experience in framework settings.
  • Strategic and perceptive, with experience recruiting, training, evaluating, and developing a firefighting force of 15 people.
  • Strong technical skills and experience in client relations.
  • Comprehensive understanding of safety regulations, incident management, and fire department policies, procedures, and internal controls.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Damage Prevention Technician.
  • Accomplished professional with extensive experience in improving excavation safety procedures through process optimization, reducing approval time by 6 months.
  • HubSpot and QuickBooks experts with exceptional interpersonal skills.

Accomplishments

  • Created and implemented a comprehensive mapping strategy for underground utility lines, reducing utility damage incidents by 85% over 2022.
  • Led a cross-departmental initiative aimed at reducing conflicts in excavation areas, which reduced project disputes by 25%.
  • Performed 2 utility locates in 2023, maintaining an accuracy rate of 69% despite complex urban environments.
  • Partnered with local pipeline operators during excavation operations, which resulted in zero pipeline strikes across 6 major construction projects.
  • Facilitated communication and coordination with multiple contractors on large-scale projects, enabling a 68% increase in project completion rates.
  • Developed custom on-site safety checklists that improved preventive actions and decreased safety violations related to underground utility damage by 70%.
  • Managed 7 damage prevention tickets with zero incidents, ensuring all safety protocols were adhered to during excavation.
  • Identified at-risk assets and developed innovative solutions to protect them during excavation, leading to zero damage claims during 2022.
  • Developed a conflict resolution framework for on-site disagreements, reducing downtime caused by user disputes by 75% %.
  • Supervised the investigation and resolution of 11 utility strikes, providing actionable recommendations on preventing future damages.

Affiliations

  • Volunteer Mentor, Junior Excavation Safety Technician Program
  • Member, American Public Works Association (APWA)
  • Member, Excavation Safety Alliance
  • Recipient, 2023 Utility Safety Award for Excellence in Damage Prevention
  • American Society of Civil Engineers (ASCE) Utility Engineering & Surveying Division Member
  • Trainer in Utility Damage Prevention Techniques at system
  • Training completion, Underground Utility Damage Prevention by metric
  • Certified in Advanced Utility Safety Protocols (A-USTP) by Cedar Works
  • Certified in Utility Detection and Mapping via Asana Technology
  • Member and Workshop Presenter, Utility Engineering and Surveying Institute (UESI)

Certifications

  • Microsoft Office Specialist (MOS)
  • CompTIA Network+
  • Certified Excavation Technician (CET) by Meridian
  • Cisco Certified Network Associate (CCNA)
  • Damage Prevention Risk Assessment Training by Lakeside Partners
  • American Academy of Financial Management (AAFM)
  • SAP Certified Application Associate
  • Utility Safety & Damage Prevention Training by Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Underground Utility Damage Investigator Certification by Northwind

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